Measuring Quality of Care in Community Mental Health: Validation of Concordant Clinician and Client Quality-of-Care Scales.
Adult
Community Mental Health Services
/ standards
Counselors
Female
Humans
Male
Middle Aged
Patient Satisfaction
Patient-Centered Care
Professional-Patient Relations
Psychology, Medical
/ instrumentation
Psychometrics
Quality Indicators, Health Care
Quality of Health Care
Reproducibility of Results
Self Report
Surveys and Questionnaires
/ standards
Community mental health
Person-centered care
Quality of care
Scale development
Journal
The journal of behavioral health services & research
ISSN: 1556-3308
Titre abrégé: J Behav Health Serv Res
Pays: United States
ID NLM: 9803531
Informations de publication
Date de publication:
01 2019
01 2019
Historique:
pubmed:
14
4
2018
medline:
17
9
2019
entrez:
14
4
2018
Statut:
ppublish
Résumé
Measuring quality of care can transform care, but few tools exist to measure quality from the client's perspective. The aim of this study was to create concordant clinician and client self-report quality-of-care scales in a sample of community mental health clinicians (n = 189) and clients (n = 469). The client scale had three distinct factors (Person-Centered Care, Negative Staff Interactions, and Inattentive Care), while the clinician scale had two: Person-Centered Care and Discordant Care. Both versions demonstrated adequate internal consistency and validity with measures related to satisfaction and the therapeutic relationship. These measures are promising, brief quality assessment tools.
Identifiants
pubmed: 29651600
doi: 10.1007/s11414-018-9601-3
pii: 10.1007/s11414-018-9601-3
pmc: PMC6185830
mid: NIHMS959586
doi:
Types de publication
Journal Article
Randomized Controlled Trial
Research Support, N.I.H., Extramural
Research Support, Non-U.S. Gov't
Validation Study
Langues
eng
Sous-ensembles de citation
IM
Pagination
64-79Subventions
Organisme : NCATS NIH HHS
ID : UL1 TR001108
Pays : United States
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