Patient-Centered Care in Primary Care Scale: Pilot Development and Psychometric Assessment.


Journal

Journal of nursing care quality
ISSN: 1550-5065
Titre abrégé: J Nurs Care Qual
Pays: United States
ID NLM: 9200672

Informations de publication

Date de publication:
Historique:
pubmed: 26 7 2018
medline: 5 2 2019
entrez: 26 7 2018
Statut: ppublish

Résumé

Nurse contributions to patient-centered care in primary care clinics are all but ignored in standard patient experience surveys. The purpose was to conduct a pilot study to develop and psychometrically assess a scale measuring nurses' and other providers' patient-centered care in Veteran Affairs primary care clinics. We developed a patient experience survey composed of original items and previous studies' items and scales. The survey was field tested online with patients who had a recent clinic appointment. The nonrandom analytic sample comprised 221 patients. Exploratory factor analyses yielded a 36-item, 4-factor solution explaining 76% of the variance. The factors were: (1) Provider Knowing the Person/Individualizing Care (18 items; α = 0.98); (2) Nurse Knowing the Person (8; 0.95); (3) Nurse Individualizing Care (7; 0.94); and (4) Continuity of Care (3; not calculated). A short form with 23 items was created using stepwise regression. It had the same 4 factors as the long form with 76% of the variance explained. Patients reported distinctive nurse contributions that have not been routinely measured.

Sections du résumé

BACKGROUND BACKGROUND
Nurse contributions to patient-centered care in primary care clinics are all but ignored in standard patient experience surveys.
PURPOSE OBJECTIVE
The purpose was to conduct a pilot study to develop and psychometrically assess a scale measuring nurses' and other providers' patient-centered care in Veteran Affairs primary care clinics.
METHOD METHODS
We developed a patient experience survey composed of original items and previous studies' items and scales. The survey was field tested online with patients who had a recent clinic appointment. The nonrandom analytic sample comprised 221 patients.
RESULTS RESULTS
Exploratory factor analyses yielded a 36-item, 4-factor solution explaining 76% of the variance. The factors were: (1) Provider Knowing the Person/Individualizing Care (18 items; α = 0.98); (2) Nurse Knowing the Person (8; 0.95); (3) Nurse Individualizing Care (7; 0.94); and (4) Continuity of Care (3; not calculated). A short form with 23 items was created using stepwise regression. It had the same 4 factors as the long form with 76% of the variance explained.
CONCLUSIONS CONCLUSIONS
Patients reported distinctive nurse contributions that have not been routinely measured.

Identifiants

pubmed: 30045359
doi: 10.1097/NCQ.0000000000000341
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

34-39

Auteurs

Laurel E Radwin (LE)

Center for Health Care Organization & Implementation Research, VA Boston Health Care System, Boston, Massachusetts (Dr Radwin [Formerly] and Mss Seibert and Stolzmann); Boston University School of Public Health, Massachusetts (Dr Cabral and Ms Evans); Department of Veteran Affairs, Washington, District of Columbia (Dr Meterko); and Center for Health Care Organization & Implementation Research, VA Bedford, Massachusetts (Ms Barker and Dr Bokhour).

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Classifications MeSH