Summative Usability Assessments of STAR-Vote: A Cryptographically Secure e2e Voting System That Has Been Empirically Proven to Be Easy to Use.
end-to-end (e2e) voting systems
system usability
usable security
user-centered design (UCD)
Journal
Human factors
ISSN: 1547-8181
Titre abrégé: Hum Factors
Pays: United States
ID NLM: 0374660
Informations de publication
Date de publication:
08 2022
08 2022
Historique:
pubmed:
5
12
2018
medline:
16
7
2022
entrez:
5
12
2018
Statut:
ppublish
Résumé
From the project's inception, STAR-Vote was intended to be one of the first usable, end-to-end (e2e) voting systems with sophisticated security. To realize STAR-Vote, computer security experts, statistical auditors, human factors (HF)/human-computer interaction (HCI) researchers, and election officials collaborated throughout the project and relied upon a user-centered, iterative design and development process, which included human factors research and usability testing, to make certain the system would be both usable and secure. While best practices in HF/HCI methods for design were used and all apparent usability problems were identified and fixed, summative system usability assessments were conducted toward the end of the user-centered design process to determine whether STAR-Vote is in fact easy to use. After collecting efficiency, effectiveness, and satisfaction measurements per ISO 9241-11's system usability criteria, an analysis of the data revealed that there is evidence for STAR-Vote being the most usable, cryptographically secure voting system to date when compared with the previously tested e2e systems: Helios, Prêt à Voter, and Scantegrity. STAR-Vote being one of the first e2e voting systems that is
Sections du résumé
BACKGROUND
From the project's inception, STAR-Vote was intended to be one of the first usable, end-to-end (e2e) voting systems with sophisticated security. To realize STAR-Vote, computer security experts, statistical auditors, human factors (HF)/human-computer interaction (HCI) researchers, and election officials collaborated throughout the project and relied upon a user-centered, iterative design and development process, which included human factors research and usability testing, to make certain the system would be both usable and secure.
OBJECTIVE
While best practices in HF/HCI methods for design were used and all apparent usability problems were identified and fixed, summative system usability assessments were conducted toward the end of the user-centered design process to determine whether STAR-Vote is in fact easy to use.
METHOD AND RESULTS
After collecting efficiency, effectiveness, and satisfaction measurements per ISO 9241-11's system usability criteria, an analysis of the data revealed that there is evidence for STAR-Vote being the most usable, cryptographically secure voting system to date when compared with the previously tested e2e systems: Helios, Prêt à Voter, and Scantegrity.
CONCLUSION AND APPLICATION
STAR-Vote being one of the first e2e voting systems that is
Identifiants
pubmed: 30512968
doi: 10.1177/0018720818812586
doi:
Types de publication
Journal Article
Research Support, U.S. Gov't, Non-P.H.S.
Langues
eng
Sous-ensembles de citation
IM