Addressing bullying behaviour by patients and families.

Bullying / prevention & control Family Guidelines as Topic Humans Occupational Health / ethics Patients Professional-Patient Relations

Journal

Healthcare management forum
ISSN: 0840-4704
Titre abrégé: Healthc Manage Forum
Pays: United States
ID NLM: 8805307

Informations de publication

Date de publication:
Jul 2019
Historique:
pubmed: 17 5 2019
medline: 31 12 2019
entrez: 17 5 2019
Statut: ppublish

Résumé

This article explores the ethical dilemma of maintaining patient experience and care team well-being when faced with coercive behaviour, specifically bullying by patients, families and substitute decision-makers, which is directed toward providers and health support workers. We discuss some of the contributing societal and environmental factors, the ethical implications for health leaders, and suggest some practical options for managing bullying situations in hospitals.

Identifiants

DOI: 10.1177/0840470419826469 PMID: 31092001
pubmed: 31092001
doi: 10.1177/0840470419826469
doi:

Types de publication

Journal Article

Langues

eng

Pagination

224-227

Auteurs

Renate Ilse (R)

1 Ilse Zorn & Associates, Ottawa, Ontario, Canada.

David Neilipovitz (D)

2 The Ottawa Hospital; University of Ottawa, Ottawa, Ontario, Canada.

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Classifications MeSH

questionsmedicales.fr › Sciences sociales › Sociologie › Problèmes sociaux › Brimades › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Sciences sociales › Sociologie › Facteurs sociologiques › Famille › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Qualité, accès, évaluation des soins de santé › Assurance de la qualité des soins de santé › Recommandations comme sujet › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Eucaryotes › Animaux › Chordés › Vertébrés › Mammifères › Eutheria › Primates › Haplorhini › Catarrhini › Hominidae › Humains › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Caractéristiques de la population › Santé › Santé au travail › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Personnes › Patients › Addressing bullying behaviour by patients and families.
questionsmedicales.fr › Qualité, accès, évaluation des soins de santé › Prestations des soins de santé › Relations entre professionnels de santé et patients › Addressing bullying behaviour by patients and families.