A Quantitative and Qualitative Analysis of Electronic Prescribing Incidents Reported by Community Pharmacists.


Journal

Applied clinical informatics
ISSN: 1869-0327
Titre abrégé: Appl Clin Inform
Pays: Germany
ID NLM: 101537732

Informations de publication

Date de publication:
05 2019
Historique:
entrez: 6 6 2019
pubmed: 6 6 2019
medline: 22 4 2020
Statut: ppublish

Résumé

Electronic prescribing (e-prescribing) technology was introduced as an alternative to handwritten prescriptions allowing health care professionals to send prescriptions directly to pharmacies. While the technology has many advantages, such as improving pharmacy workflow and reducing medication errors, some limitations have been realized. The objective of this study was to examine the frequency, type, and contributing factors of e-prescribing quality-related incidents reported to two national error-reporting databases in the United States. This was a retrospective analysis of voluntarily reports of e-prescribing quality-related incidents. A quantitative and qualitative analysis was conducted of incidents reported between 2011 and 2015 to the Pharmacy Quality Commitment (PQC) and the Pharmacy Provider e-prescribing Experience Reporting Portal (PEER) databases. For the qualitative analysis, events were combined from the PQC and PEER portal and a 10% random sample of events were analyzed. A total of 589 events were reported to the PEER Portal. Of these, problems with patient directions were the most frequent incident type ( The use of qualitative and quantitative incident data revealed that patient directions and quantity selection were the most common quality issues with e-prescribing. In turn, this may increase the likelihood of patients receiving incorrect drug therapy.

Sections du résumé

BACKGROUND
Electronic prescribing (e-prescribing) technology was introduced as an alternative to handwritten prescriptions allowing health care professionals to send prescriptions directly to pharmacies. While the technology has many advantages, such as improving pharmacy workflow and reducing medication errors, some limitations have been realized.
OBJECTIVE
The objective of this study was to examine the frequency, type, and contributing factors of e-prescribing quality-related incidents reported to two national error-reporting databases in the United States.
METHODS
This was a retrospective analysis of voluntarily reports of e-prescribing quality-related incidents. A quantitative and qualitative analysis was conducted of incidents reported between 2011 and 2015 to the Pharmacy Quality Commitment (PQC) and the Pharmacy Provider e-prescribing Experience Reporting Portal (PEER) databases. For the qualitative analysis, events were combined from the PQC and PEER portal and a 10% random sample of events were analyzed.
RESULTS
A total of 589 events were reported to the PEER Portal. Of these, problems with patient directions were the most frequent incident type (
CONCLUSION
The use of qualitative and quantitative incident data revealed that patient directions and quantity selection were the most common quality issues with e-prescribing. In turn, this may increase the likelihood of patients receiving incorrect drug therapy.

Identifiants

pubmed: 31167250
doi: 10.1055/s-0039-1691840
pmc: PMC6551211
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't

Langues

eng

Sous-ensembles de citation

IM

Pagination

387-394

Informations de copyright

Georg Thieme Verlag KG Stuttgart · New York.

Déclaration de conflit d'intérêts

A.L.H., S.G., J.S., and T.L.W., report grants from Community Pharmacy Foundation, during the conduct of the study.

Références

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Auteurs

Ana L Hincapie (AL)

James L. Winkle College of Pharmacy, University of Cincinnati, Cincinnati, Ohio, United States.

Ahmad Alamer (A)

The University of Arizona College of Pharmacy, Tucson, Arizona, United States.

Julie Sears (J)

James L. Winkle College of Pharmacy, University of Cincinnati, Cincinnati, Ohio, United States.

Terri L Warholak (TL)

The University of Arizona College of Pharmacy, Tucson, Arizona, United States.

Semin Goins (S)

James L. Winkle College of Pharmacy, University of Cincinnati, Cincinnati, Ohio, United States.

Sara Danielle Weinstein (SD)

The University of Arizona College of Pharmacy, Tucson, Arizona, United States.

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Classifications MeSH