A scale to measure nurses' and providers' patient centered care in primary care settings.


Journal

Patient education and counseling
ISSN: 1873-5134
Titre abrégé: Patient Educ Couns
Pays: Ireland
ID NLM: 8406280

Informations de publication

Date de publication:
12 2019
Historique:
received: 31 01 2019
revised: 26 06 2019
accepted: 13 07 2019
pubmed: 29 7 2019
medline: 23 9 2020
entrez: 29 7 2019
Statut: ppublish

Résumé

1) Refine pilot scale measuring patients' experiences of outpatient nurses' and providers' care; 2) Determine variance explained by (a) pilot scale items and (b) "Survey of Health Experiences of Patients" (SHEP)/"Consumer Assessment of Health Care Providers and Systems" (CAHPS) scale items. Randomly selected Veteran patients with recent visits with primary care outpatient nurses and providers (n = 1192) completed scales: pilot "PCC in Primary Care: Nurses and Providers Scale" and SHEP/CAHPS scale items. Factor analyses conducted using structural equation modeling (SEM), variance measurement using regression strategies. SEM generated scale comprised 17 items in 3 factors; 2 operationalized nurses' care; 1 providers' care. Fit statistics were acceptable. Variance explained for total PCC: nurses = 42%, providers = 56%. Combined pilot and SHEP/CAHPS item analyses yielded similarly structured scale. 70% of provider care variance explained by single item. Appraisal of team, value-based care requires accrediting care to the appropriate clinician. The "PCC in Primary Care: Nurses and Providers Scale (PC PC

Identifiants

pubmed: 31351786
pii: S0738-3991(19)30302-7
doi: 10.1016/j.pec.2019.07.017
pii:
doi:

Types de publication

Journal Article Research Support, U.S. Gov't, Non-P.H.S.

Langues

eng

Pagination

2302-2309

Informations de copyright

Published by Elsevier B.V.

Auteurs

Laurel E Radwin (LE)

Center for Health Care Organizational and Implementation Research (CHOIR), VA Boston Healthcare System, Boston, MA, USA. Electronic address: laurel.e.radwin@gmail.com.

Howard Cabral (H)

Boston University School of Public Health, Boston, MA, USA. Electronic address: hjcab@bu.edu.

Barbara G Bokhour (BG)

Boston University School of Public Health, Boston, MA, USA; Center for Healthcare Organization and Implementation Research, ENRM Veterans Affairs Medical Center, Bedford, MA, USA. Electronic address: Barbara.bokhour@va.gov.

Marjory Nealon Seibert (MN)

Center for Health Care Organizational and Implementation Research (CHOIR), VA Boston Healthcare System, Boston, MA, USA. Electronic address: laurel.e.radwin@gmail.com.

Kelly Stolzmann (K)

Center for Health Care Organizational and Implementation Research (CHOIR), VA Boston Healthcare System, Boston, MA, USA. Electronic address: Kelly.Stolzmann@va.gov.

Ann Annis (A)

Michigan State University, East Lansing, MI, USA. Electronic address: annisann@msu.edu.

David C Mohr (DC)

Center for Health Care Organizational and Implementation Research (CHOIR), VA Boston Healthcare System, Boston, MA, USA; Boston University School of Public Health, Boston, MA, USA. Electronic address: David.Mohr2@va.gov.

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Classifications MeSH