Delivering and evaluating a scalable training model for strengthening family medicine in resource-limited environments: the Gaza experience. A mixed-methods evaluation.

Scalable postgraduate medical training community medicine education postgraduate training primary health care resource-limited

Journal

BJGP open
ISSN: 2398-3795
Titre abrégé: BJGP Open
Pays: England
ID NLM: 101713531

Informations de publication

Date de publication:
Jul 2019
Historique:
received: 11 12 2018
accepted: 21 01 2019
entrez: 2 8 2019
pubmed: 2 8 2019
medline: 2 8 2019
Statut: epublish

Résumé

Since 2007, Gaza Palestine has been subject to blockade affecting over 1.9 million people. This denies health professionals access to continuing professional development (CPD). In Gaza, family physicians are scarce, and their level of training does not meet the needs of United Nations Relief and Works Agency's (UNRWA) Family Health Team (FHT) model for better population health. This study sought to develop a postgraduate training programme for Gazan doctors via a Diploma in Family Medicine (FM PG), and evaluate its impact on physicians and patients. A mixed-methods evaluation of a postgraduate diploma in Gaza Palestine. The programme was delivered over 1 year, to 15 primary care doctors. The impact was evaluated through focus group discussions and patient feedback questionnaire survey comparing FM PG graduate doctors and doctors without the FM PG Diploma. All participating doctors graduated successfully and found the experience extremely positive. Trainees felt that the Diploma helped them take more individualised approach to patients; have a better understanding of psychosocial elements affecting patient health; feel more inclined towards team-working and collaborative approaches to health care; and more insight into non-verbal communication such as active listening and tactile gestures. Statistical analysis of patients' feedback showed significantly improved patient-reported outcomes and satisfaction when treated by course diplomates compared to non-diplomates. Where there are limited training opportunities, investment in a structured postgraduate diploma training programme can improve quality of health service delivery. UNRWA's experience in Gaza demonstrates the value of a scalable model in resource-limited settings.

Sections du résumé

BACKGROUND BACKGROUND
Since 2007, Gaza Palestine has been subject to blockade affecting over 1.9 million people. This denies health professionals access to continuing professional development (CPD). In Gaza, family physicians are scarce, and their level of training does not meet the needs of United Nations Relief and Works Agency's (UNRWA) Family Health Team (FHT) model for better population health.
AIM OBJECTIVE
This study sought to develop a postgraduate training programme for Gazan doctors via a Diploma in Family Medicine (FM PG), and evaluate its impact on physicians and patients.
DESIGN & SETTING METHODS
A mixed-methods evaluation of a postgraduate diploma in Gaza Palestine.
METHOD METHODS
The programme was delivered over 1 year, to 15 primary care doctors. The impact was evaluated through focus group discussions and patient feedback questionnaire survey comparing FM PG graduate doctors and doctors without the FM PG Diploma.
RESULTS RESULTS
All participating doctors graduated successfully and found the experience extremely positive. Trainees felt that the Diploma helped them take more individualised approach to patients; have a better understanding of psychosocial elements affecting patient health; feel more inclined towards team-working and collaborative approaches to health care; and more insight into non-verbal communication such as active listening and tactile gestures. Statistical analysis of patients' feedback showed significantly improved patient-reported outcomes and satisfaction when treated by course diplomates compared to non-diplomates.
CONCLUSION CONCLUSIONS
Where there are limited training opportunities, investment in a structured postgraduate diploma training programme can improve quality of health service delivery. UNRWA's experience in Gaza demonstrates the value of a scalable model in resource-limited settings.

Identifiants

pubmed: 31366678
pii: bjgpopen19X101647
doi: 10.3399/bjgpopen19X101647
pmc: PMC6662871
pii:
doi:

Types de publication

Journal Article

Langues

eng

Informations de copyright

Copyright © 2019, The Authors.

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Auteurs

Ben Lovell (B)

Consultant Physician & Postgraduate Lead in Acute Medicine, University College London Hospital, London, UK.

Ram Dhillon (R)

Consultant Surgeon, London North West University Healthcare NHS Trust, UK & Director of Postgraduate Medical Education, Rila Institute of Health Sciences, London, UK ram.dhillon@rila.co.uk.

Ali Khader (A)

Health Policy & Planning Officer, UNRWA HQ, Amman, Jordan.

Akihiro Seita (A)

Director, Department of Health, UNRWA, Amman, Jordan.

Akiko Kitamura (A)

Public Health Specialist / Epidemiologist, UNRWA, Amman, Jordan.

Ghada Al-Jadba (G)

Chief of Field Health Programme, UNRWA, Gaza, Palestine.

Salman Rawaf (S)

Director, WHO Collaborating Centre, Imperial College, London, UK.

Roger Newson (R)

Research Associate, Department of Primary Care and Public Health, Imperial College, London, UK.

Classifications MeSH