Perception of Workplace Violence in the Emergency Department.
Emergency department
physical assault
reporting agency
verbal abuse
workplace violence
Journal
Journal of emergencies, trauma, and shock
ISSN: 0974-2700
Titre abrégé: J Emerg Trauma Shock
Pays: India
ID NLM: 101493921
Informations de publication
Date de publication:
Historique:
entrez:
24
9
2019
pubmed:
24
9
2019
medline:
24
9
2019
Statut:
ppublish
Résumé
Workplace violence (WPV) is a serious issue worldwide. Violence against emergency department (ED) staffs causes significant physical and mental distress which affects work productivity and patient care. We seek amount and type of WPV perceived by the emergency physicians and nurses, their reporting agencies, and impact of violence on them. It was a cross-sectional study conducted at a tertiary health care center. Data were collected based on 24-item questionnaire between January and December 2017. Descriptive statistics was used to describe characteristics of participants and exposure to violence. Chi-square and Fisher's exact tests were used for bivariate analysis while logistic regression analysis was to analyze the impact of violence with participant characteristics. Two hundred and thirty-five participants (123 doctors and 112 nurses) completed the survey. About 67% of the participants (158/235) reported verbal abuse (VA), physical assault (PA) was reported by 17% (40/235), while confrontation was reported by 11% (27/235). Family members were the main perpetrator for VA (75%) and PA (35%). Regarding reporting, the violent incidences were mostly reported to ED security and ED faculty. Individuals with comparatively less age group, less experience, and male gender were more exposed to abuse both VA and PA at WPV is common in ED of the current setting. It results in significant physiological and psychological effects on health-care providers.
Sections du résumé
BACKGROUND
BACKGROUND
Workplace violence (WPV) is a serious issue worldwide. Violence against emergency department (ED) staffs causes significant physical and mental distress which affects work productivity and patient care.
OBJECTIVE
OBJECTIVE
We seek amount and type of WPV perceived by the emergency physicians and nurses, their reporting agencies, and impact of violence on them.
METHODS
METHODS
It was a cross-sectional study conducted at a tertiary health care center. Data were collected based on 24-item questionnaire between January and December 2017. Descriptive statistics was used to describe characteristics of participants and exposure to violence. Chi-square and Fisher's exact tests were used for bivariate analysis while logistic regression analysis was to analyze the impact of violence with participant characteristics.
RESULTS
RESULTS
Two hundred and thirty-five participants (123 doctors and 112 nurses) completed the survey. About 67% of the participants (158/235) reported verbal abuse (VA), physical assault (PA) was reported by 17% (40/235), while confrontation was reported by 11% (27/235). Family members were the main perpetrator for VA (75%) and PA (35%). Regarding reporting, the violent incidences were mostly reported to ED security and ED faculty. Individuals with comparatively less age group, less experience, and male gender were more exposed to abuse both VA and PA at
CONCLUSION
CONCLUSIONS
WPV is common in ED of the current setting. It results in significant physiological and psychological effects on health-care providers.
Identifiants
pubmed: 31543640
doi: 10.4103/JETS.JETS_81_18
pii: JETS-12-179
pmc: PMC6735201
doi:
Types de publication
Journal Article
Langues
eng
Pagination
179-184Déclaration de conflit d'intérêts
There are no conflicts of interest.
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