Promoting OPD Patient Satisfaction through Different Healthcare Determinants: A Study of Public Sector Hospitals.
Adult
Aged
Aged, 80 and over
Female
Health Services
/ statistics & numerical data
Hospitals, Public
/ statistics & numerical data
Humans
Male
Middle Aged
Pakistan
Patient Satisfaction
/ statistics & numerical data
Public Sector
/ statistics & numerical data
Quality of Health Care
/ statistics & numerical data
Surveys and Questionnaires
Young Adult
Pakistan
distance from hospital
information received
medical equipment
physical infrastructure
public hospitals
Journal
International journal of environmental research and public health
ISSN: 1660-4601
Titre abrégé: Int J Environ Res Public Health
Pays: Switzerland
ID NLM: 101238455
Informations de publication
Date de publication:
02 10 2019
02 10 2019
Historique:
received:
27
08
2019
revised:
29
09
2019
accepted:
01
10
2019
entrez:
5
10
2019
pubmed:
5
10
2019
medline:
8
2
2020
Statut:
epublish
Résumé
Patient satisfaction is a core tool for measuring the performance of the hospitals as well as the service provider and the services that they are providing to the patients. The aim of this research is to evaluate how information received, medical equipment, distance from the hospital, and physical infrastructure influenced patient satisfaction at public hospitals in Southern Punjab, Pakistan. An exploratory research technique was used. We distributed 700 questionnaires through a random method, and 579 provided proper responses. A confirmatory factor analysis (CFA) and a regression analysis were used for the data analysis. The study results illustrated that medical equipment, information received, distance from the hospital, and physical infrastructure had significantly positive impacts (
Identifiants
pubmed: 31581643
pii: ijerph16193719
doi: 10.3390/ijerph16193719
pmc: PMC6801450
pii:
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Références
Int J Health Care Qual Assur. 2011;24(7):548-63
pubmed: 22204088
J Pers Assess. 2018 Jan-Feb;100(1):43-52
pubmed: 28631976
Patient Educ Couns. 2007 Mar;65(3):407-15
pubmed: 17081720
J Gen Intern Med. 1996 May;11(5):312-4
pubmed: 8725980
Int J Environ Res Public Health. 2019 Sep 09;16(18):
pubmed: 31505840
J R Coll Gen Pract. 1975 Aug;25(157):558-66
pubmed: 1195230
Int J Health Care Qual Assur. 2018 Jul 9;31(6):489-501
pubmed: 29954278
PLoS One. 2016 Aug 23;11(8):e0161683
pubmed: 27552228
J Urban Health. 2018 Feb;95(1):1-12
pubmed: 29270709
BMC Public Health. 2017 Aug 22;17(1):668
pubmed: 28830400
Trop Med Int Health. 2016 Apr;21(4):504-14
pubmed: 26806479
Soc Sci Med. 2001 May;52(9):1359-70
pubmed: 11286361
Am J Med Qual. 2015 Sep-Oct;30(5):432-40
pubmed: 24951105
J Clin Oncol. 2008 Nov 20;26(33):5450-7
pubmed: 18936478
J Arthroplasty. 2014 Aug;29(8):1576-9
pubmed: 24768544
Int J Environ Res Public Health. 2019 Jul 02;16(13):
pubmed: 31269722
Gastrointest Endosc. 2009 Apr;69(4):883-91, quiz 891.e1
pubmed: 19152911
Ann Pharmacother. 2009 Apr;43(4):642-9
pubmed: 19318603
Int J Health Plann Manage. 2019 Jan;34(1):e168-e182
pubmed: 30160783
Int J Environ Res Public Health. 2019 Sep 03;16(17):
pubmed: 31484308
BMC Health Serv Res. 2014 May 10;14:212
pubmed: 24884489
Int J Environ Res Public Health. 2019 Jul 04;16(13):
pubmed: 31277478
Int J Qual Health Care. 2017 Apr 1;29(2):213-221
pubmed: 28096280
Int J Health Care Qual Assur. 2015;28(1):82-95
pubmed: 26308405
J Fam Pract. 1988 Jun;26(6):643-7
pubmed: 3379367
Soc Sci Med. 2002 Feb;54(4):493-504
pubmed: 11848270
Hippokratia. 2013 Apr;17(2):157-62
pubmed: 24376323
Pol Przegl Chir. 2012 Mar;84(3):136-43
pubmed: 22659356
Am J Public Health. 1997 Jul;87(7):1144-50
pubmed: 9240104
Int J Health Care Qual Assur. 2009;22(4):366-81
pubmed: 19725209
J Am Acad Nurse Pract. 2012 Feb;24(2):77-81
pubmed: 22324862
BMC Fam Pract. 2009 Jun 30;10:48
pubmed: 19566950
J Hosp Mark. 1993;7(2):77-90
pubmed: 10129252
J Psychiatr Ment Health Nurs. 2003 Apr;10(2):129-35
pubmed: 12662329
Int J Environ Res Public Health. 2019 Mar 19;16(6):
pubmed: 30893906
Eur Psychiatry. 2002 May;17(3):139-47
pubmed: 12052574
J Nurs Adm. 2008 May;38(5):223-9
pubmed: 18469615
BMC Health Serv Res. 2012 Feb 02;12:31
pubmed: 22299830