A mixed methods process evaluation of a person-centred falls prevention program.


Journal

BMC health services research
ISSN: 1472-6963
Titre abrégé: BMC Health Serv Res
Pays: England
ID NLM: 101088677

Informations de publication

Date de publication:
28 Nov 2019
Historique:
received: 23 04 2019
accepted: 04 10 2019
entrez: 30 11 2019
pubmed: 30 11 2019
medline: 17 3 2020
Statut: epublish

Résumé

RESPOND is a telephone-based falls prevention program for older people who present to a hospital emergency department (ED) with a fall. A randomised controlled trial (RCT) found RESPOND to be effective at reducing the rate of falls and fractures, compared with usual care, but not fall injuries or hospitalisations. This process evaluation aimed to determine whether RESPOND was implemented as planned, and identify implementation barriers and facilitators. A mixed-methods evaluation was conducted alongside the RCT. Evaluation participants were the RESPOND intervention group (n = 263) and the clinicians delivering RESPOND (n = 7). Evaluation data were collected from participant recruitment and intervention records, hospital administrative records, audio-recordings of intervention sessions, and participant questionnaires. The Rochester Participatory Decision-Making Scale (RPAD) was used to evaluate person-centredness (score range 0 (worst) - 9 (best)). Process factors were compared with pre-specified criteria to determine implementation fidelity. Six focus groups were held with participants (n = 41), and interviews were conducted with RESPOND clinicians (n = 6). Quantitative data were analysed descriptively and qualitative data thematically. Barriers and facilitators to implementation were mapped to the 'Capability, Opportunity, Motivation - Behaviour' (COM-B) behaviour change framework. RESPOND was implemented at a lower dose than the planned 10 h over 6 months, with a median (IQR) of 2.9 h (2.1, 4). The majority (76%) of participants received their first intervention session within 1 month of hospital discharge with a median (IQR) of 18 (12, 30) days. Clinicians delivered the program in a person-centred manner with a median (IQR) RPAD score of 7 (6.5, 7.5) and 87% of questionnaire respondents were satisfied with the program. The reports from participants and clinicians suggested that implementation was facilitated by the use of positive and personally relevant health messages. Complex health and social issues were the main barriers to implementation. RESPOND was person-centred and reduced falls and fractures at a substantially lower dose, using fewer resources, than anticipated. However, the low dose delivered may account for the lack of effect on falls injuries and hospitalisations. The results from this evaluation provide detailed information to guide future implementation of RESPOND or similar programs. This study was registered with the Australian New Zealand Clinical Trials Registry, number ACTRN12614000336684 (27 March 2014).

Sections du résumé

BACKGROUND BACKGROUND
RESPOND is a telephone-based falls prevention program for older people who present to a hospital emergency department (ED) with a fall. A randomised controlled trial (RCT) found RESPOND to be effective at reducing the rate of falls and fractures, compared with usual care, but not fall injuries or hospitalisations. This process evaluation aimed to determine whether RESPOND was implemented as planned, and identify implementation barriers and facilitators.
METHODS METHODS
A mixed-methods evaluation was conducted alongside the RCT. Evaluation participants were the RESPOND intervention group (n = 263) and the clinicians delivering RESPOND (n = 7). Evaluation data were collected from participant recruitment and intervention records, hospital administrative records, audio-recordings of intervention sessions, and participant questionnaires. The Rochester Participatory Decision-Making Scale (RPAD) was used to evaluate person-centredness (score range 0 (worst) - 9 (best)). Process factors were compared with pre-specified criteria to determine implementation fidelity. Six focus groups were held with participants (n = 41), and interviews were conducted with RESPOND clinicians (n = 6). Quantitative data were analysed descriptively and qualitative data thematically. Barriers and facilitators to implementation were mapped to the 'Capability, Opportunity, Motivation - Behaviour' (COM-B) behaviour change framework.
RESULTS RESULTS
RESPOND was implemented at a lower dose than the planned 10 h over 6 months, with a median (IQR) of 2.9 h (2.1, 4). The majority (76%) of participants received their first intervention session within 1 month of hospital discharge with a median (IQR) of 18 (12, 30) days. Clinicians delivered the program in a person-centred manner with a median (IQR) RPAD score of 7 (6.5, 7.5) and 87% of questionnaire respondents were satisfied with the program. The reports from participants and clinicians suggested that implementation was facilitated by the use of positive and personally relevant health messages. Complex health and social issues were the main barriers to implementation.
CONCLUSIONS CONCLUSIONS
RESPOND was person-centred and reduced falls and fractures at a substantially lower dose, using fewer resources, than anticipated. However, the low dose delivered may account for the lack of effect on falls injuries and hospitalisations. The results from this evaluation provide detailed information to guide future implementation of RESPOND or similar programs.
TRIAL REGISTRATION BACKGROUND
This study was registered with the Australian New Zealand Clinical Trials Registry, number ACTRN12614000336684 (27 March 2014).

Identifiants

pubmed: 31779624
doi: 10.1186/s12913-019-4614-z
pii: 10.1186/s12913-019-4614-z
pmc: PMC6883679
doi:

Types de publication

Journal Article Randomized Controlled Trial

Langues

eng

Sous-ensembles de citation

IM

Pagination

906

Subventions

Organisme : National Health and Medical Research Council
ID : APP1056802
Organisme : National Health and Medical Research Council
ID : 1067236
Organisme : National Health and Medical Research Council
ID : 1052442
Organisme : National Institute for Health Research
ID : CDF-2015-08- 030

Commentaires et corrections

Type : ErratumIn

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Auteurs

Rebecca L Morris (RL)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia. rebecca.morris@monash.edu.

Keith D Hill (KD)

Rehabilitation, Ageing and Independent Living (RAIL) Research Centre, Monash University, Melbourne, Australia.
School of Physiotherapy and Exercise Science, Curtin University, Perth, Australia.

Ilana N Ackerman (IN)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.

Darshini Ayton (D)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia. darshini.ayton@monash.edu.

Glenn Arendts (G)

University of Western Australia, Perth, Australia.
Harry Perkins Institute of Medical Research, Perth, Australia.

Caroline Brand (C)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Melbourne EpiCentre, University of Melbourne and Melbourne Health, Melbourne, Australia.

Peter Cameron (P)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Alfred Health, Melbourne, Australia.

Christopher D Etherton-Beer (CD)

University of Western Australia, Perth, Australia.
Royal Perth Hospital, Perth, Australia.

Leon Flicker (L)

University of Western Australia, Perth, Australia.
Royal Perth Hospital, Perth, Australia.

Anne-Marie Hill (AM)

School of Physiotherapy and Exercise Science, Curtin University, Perth, Australia.

Peter Hunter (P)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Alfred Health, Melbourne, Australia.

Judy A Lowthian (JA)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Bolton Clarke Research Institute, Bolton Clarke, Melbourne, Australia.

Renata Morello (R)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.

Samuel R Nyman (SR)

Department of Psychology and Ageing & Dementia Research Centre, now at Department of Medical Science and Public Health, Bournemouth University, Dorset, UK.

Julie Redfern (J)

University of Sydney, Westmead Applied Research Centre, Faculty of Medicine and Health, the George Institute for Global Health, Sydney, Australia.

De Villiers Smit (V)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Alfred Health, Melbourne, Australia.

Anna L Barker (AL)

School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.

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