Relational continuity of oral health care in Indigenous communities: a qualitative study.

Continuity of patient care Indigenous population Integrated health care systems Oral health Primary health care

Journal

BMC oral health
ISSN: 1472-6831
Titre abrégé: BMC Oral Health
Pays: England
ID NLM: 101088684

Informations de publication

Date de publication:
23 12 2019
Historique:
received: 17 05 2019
accepted: 11 12 2019
entrez: 24 12 2019
pubmed: 24 12 2019
medline: 7 3 2020
Statut: epublish

Résumé

The relational continuity of care is an essential function of primary health care. This study reports on the perspectives of Cree communities and their primary health care providers regarding the barriers and enablers of relational continuity of oral health care integrated at a primary health care organization. A multiple case study design within a qualitative approach and developmental evaluation methodology were used to conduct this research study in Cree communities of Northern Québec. Maximum variation sampling and snowball techniques were used to recruit the participants. Data collection consisted of individual interviews and focus group discussions. Thematic analysis was conducted which included transcription, debriefing, codification, data display, and interpretation. The consolidated criteria for reporting qualitative studies (COREQ) were used to guide the reporting of study findings. A total of six focus group discussions and 36 individual interviews were conducted. Five major themes emerged from the thematic analyses for barriers (two) and enablers (three). Themes for barriers included impermanence and lack of effective communication, whereas themes for enablers included culturally competent professionals, working across professional boundaries, and proactive organizational engagement. Based on these findings, relational continuity can be empowered by effective strategies for overcoming barriers and encouraging enablers, such as recruitment of permanent professionals, organizing cultural competency training, development of a Cree language dental glossary, encouraging inter-professional collaboration, and promoting the organization's efforts.

Sections du résumé

BACKGROUND
The relational continuity of care is an essential function of primary health care. This study reports on the perspectives of Cree communities and their primary health care providers regarding the barriers and enablers of relational continuity of oral health care integrated at a primary health care organization.
METHODS
A multiple case study design within a qualitative approach and developmental evaluation methodology were used to conduct this research study in Cree communities of Northern Québec. Maximum variation sampling and snowball techniques were used to recruit the participants. Data collection consisted of individual interviews and focus group discussions. Thematic analysis was conducted which included transcription, debriefing, codification, data display, and interpretation. The consolidated criteria for reporting qualitative studies (COREQ) were used to guide the reporting of study findings.
RESULTS
A total of six focus group discussions and 36 individual interviews were conducted. Five major themes emerged from the thematic analyses for barriers (two) and enablers (three). Themes for barriers included impermanence and lack of effective communication, whereas themes for enablers included culturally competent professionals, working across professional boundaries, and proactive organizational engagement.
CONCLUSIONS
Based on these findings, relational continuity can be empowered by effective strategies for overcoming barriers and encouraging enablers, such as recruitment of permanent professionals, organizing cultural competency training, development of a Cree language dental glossary, encouraging inter-professional collaboration, and promoting the organization's efforts.

Identifiants

pubmed: 31865901
doi: 10.1186/s12903-019-0986-z
pii: 10.1186/s12903-019-0986-z
pmc: PMC6927186
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't

Langues

eng

Sous-ensembles de citation

IM

Pagination

287

Subventions

Organisme : CIHR
ID : GI1-145123
Pays : Canada

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Auteurs

Richa Shrivastava (R)

Faculty of Dentistry, Université de Montréal, Montréal, Québec, H3C 3J7, Canada.

Yves Couturier (Y)

School of Social Work, Université de Sherbrooke, Sherbrooke, J1H 4C4, Québec, Canada.

Stefanik Simard-Lebel (S)

Faculty of Dentistry, Université de Montréal, Montréal, Québec, H3C 3J7, Canada.

Felix Girard (F)

Faculty of Dentistry, Université de Montréal, Montréal, Québec, H3C 3J7, Canada.

Nadia Verenna Bendezu Aguirre (NVB)

Faculty of Dentistry, Université de Montréal, Montréal, Québec, H3C 3J7, Canada.

Jill Torrie (J)

Director of Specialised Services, Cree Board of Health and Social Services of James Bay, Mistissini, Québec, G0W 1C0, Canada.

Elham Emami (E)

Faculty of Dentistry, McGill University, Montréal, Québec, H3A 1G1, Canada. elham.emami@mcgill.ca.

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Classifications MeSH