Influence of Workload on Primary Care Nurses' Health and Burnout, Patients' Safety, and Quality of Care: Integrative Review.
health care quality
nursing
patient safety
primary health care
professional burnout
workload
Journal
Healthcare (Basel, Switzerland)
ISSN: 2227-9032
Titre abrégé: Healthcare (Basel)
Pays: Switzerland
ID NLM: 101666525
Informations de publication
Date de publication:
03 Jan 2020
03 Jan 2020
Historique:
received:
14
11
2019
revised:
23
12
2019
accepted:
30
12
2019
entrez:
18
1
2020
pubmed:
18
1
2020
medline:
18
1
2020
Statut:
epublish
Résumé
The increase in the demand for care has not led to a proportional growth in the number of primary care nurses. This imbalance is related to the decrease in the quality of care and patient safety, and also to the impact on the health of the professional group. The objective of this study is to identify relationships between overload, illness of the nurse, professional exhaustion, quality and safety in the services; and differentiate study methods and instruments for measuring the phenomena. For this, a comprehensive and structured review of the literature following the scoping review model is performed. The studies on which this review is based allow us to recognize that the scope of this phenomenon is global. The review includes 45 studies that show that there is a high pressure of care for Primary Care nursing, who suffer many alterations of their health due to burnout syndrome and that this situation contributes to the impairment of the quality of care and patient safety. However, for future lines, new evidence is needed to determine the degree of relationship between the high pressure suffered by Primary Care nursing and the attainment of health goals for professionals and patients.
Identifiants
pubmed: 31947761
pii: healthcare8010012
doi: 10.3390/healthcare8010012
pmc: PMC7151231
pii:
doi:
Types de publication
Journal Article
Review
Langues
eng
Références
Aten Primaria. 2012 Jan;44(1):30-5
pubmed: 21496968
Enferm Clin. 2010 May-Jun;20(3):173-8
pubmed: 20466575
JAMA. 2002 Oct 23-30;288(16):1987-93
pubmed: 12387650
Lancet. 2014 May 24;383(9931):1824-30
pubmed: 24581683
Aten Primaria. 2017 Feb;49(2):77-85
pubmed: 27363394
Med Care. 2009 Jan;47(1):97-104
pubmed: 19106737
Rev Esp Salud Publica. 2009 Mar-Apr;83(2):215-30
pubmed: 19626249
Int Nurs Rev. 2016 Mar;63(1):84-91
pubmed: 26492403
Gac Sanit. 2008 Sep-Oct;22(5):492-7
pubmed: 19000532
An Sist Sanit Navar. 2013 Sep 06;36(2):253-62
pubmed: 24008528
N Engl J Med. 2002 May 30;346(22):1715-22
pubmed: 12037152
J Gen Intern Med. 2017 Apr;32(4):475-482
pubmed: 27785668
Cien Saude Colet. 2015 Oct;20(10):3011-20
pubmed: 26465844
Rev Bras Enferm. 2012 Mar-Apr;65(2):222-8
pubmed: 22911402
Rev Lat Am Enfermagem. 2010 May-Jun;18(3):339-45
pubmed: 20721421
Lancet. 2013 Apr 13;381(9874):1323-31
pubmed: 23541059
Gac Sanit. 2011 Jul-Aug;25(4):308-13
pubmed: 21492967
Curationis. 2016 May 13;39(1):1545
pubmed: 27246793
Rev Gaucha Enferm. 2012 Jun;33(2):205-12
pubmed: 23155600
Rev Esp Salud Publica. 2019 Nov 27;93:
pubmed: 31772148
Rev Esp Salud Publica. 2018 Oct 1;92:
pubmed: 30258046
BMJ Qual Saf. 2011 Jun;20(6):508-14
pubmed: 21262790
Rev Esp Salud Publica. 2016 Sep 14;90:e1-9
pubmed: 27623931
Med Care. 2007 Dec;45(12):1195-204
pubmed: 18007170
Rev Gaucha Enferm. 2015 Jun;36(2):42-9
pubmed: 26334407
Cad Saude Publica. 2008;24 Suppl 1:S193-201
pubmed: 18660905
BMJ. 2000 Apr 15;320(7241):1043-8
pubmed: 10764366
Rev Esc Enferm USP. 2012 Apr;46(2):404-12
pubmed: 22576545
Rev Lat Am Enfermagem. 2009 Nov-Dec;17(6):961-7
pubmed: 20126937
Int J Environ Res Public Health. 2013 May 31;10(6):2214-40
pubmed: 23727902
Gac Sanit. 2013 Nov-Dec;27(6):521-8
pubmed: 23721869
Aten Primaria. 2015 Jan;47(1):25-31
pubmed: 24908347
Rev Esc Enferm USP. 2012 Dec;46(6):1462-70
pubmed: 23380792
Semergen. 2015 May-Jun;41(4):191-8
pubmed: 24857630