'A really good GP': Engagement and satisfaction with general practice care of people with severe and persistent mental illness.
Journal
Australian journal of general practice
ISSN: 2208-7958
Titre abrégé: Aust J Gen Pract
Pays: Australia
ID NLM: 101718099
Informations de publication
Date de publication:
Historique:
entrez:
3
2
2020
pubmed:
3
2
2020
medline:
30
9
2020
Statut:
ppublish
Résumé
People with severe and persistent mental illness have increased psychosocial and physical morbidity. This study sought to understand patient engagement and satisfaction with general practice. A survey study of people attending community mental health clinics included Likert scale items about general practice engagement, satisfaction, access enablers and attendance challenges. Of 82 respondents, 85% had a regular general practitioner (GP), and 99% had visited a GP at least once in the past 12 months (32% had visited a GP >10 times). Eighty-eight per cent of respondents were satisfied with their current GP's care. Significantly more respondents were satisfied with the GP's focus on their physical than their mental health concerns (95% versus 76% respectively, P <0.05). Bulk billing, timely appointments and proximity were enablers of attendance for most respondents. The majority of participants disagreed that making, keeping or waiting for GP appointments was difficult. Closer collaboration with treating psychiatrists and case managers may increase GP engagement with patients' mental healthcare.
Sections du résumé
BACKGROUND AND OBJECTIVES
People with severe and persistent mental illness have increased psychosocial and physical morbidity. This study sought to understand patient engagement and satisfaction with general practice.
METHOD
A survey study of people attending community mental health clinics included Likert scale items about general practice engagement, satisfaction, access enablers and attendance challenges.
RESULTS
Of 82 respondents, 85% had a regular general practitioner (GP), and 99% had visited a GP at least once in the past 12 months (32% had visited a GP >10 times). Eighty-eight per cent of respondents were satisfied with their current GP's care. Significantly more respondents were satisfied with the GP's focus on their physical than their mental health concerns (95% versus 76% respectively, P <0.05). Bulk billing, timely appointments and proximity were enablers of attendance for most respondents. The majority of participants disagreed that making, keeping or waiting for GP appointments was difficult.
DISCUSSION
Closer collaboration with treating psychiatrists and case managers may increase GP engagement with patients' mental healthcare.
Identifiants
pubmed: 32008274
doi: 10.31128/AJGP-02-19-4854
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM