Learning how to deliver bad and challenging news: Exploring the experience of trainee sonographers - A qualitative study.
Sonography
breaking bad news
feedback
training
Journal
Ultrasound (Leeds, England)
ISSN: 1742-271X
Titre abrégé: Ultrasound
Pays: United States
ID NLM: 101244122
Informations de publication
Date de publication:
Feb 2020
Feb 2020
Historique:
received:
07
06
2019
accepted:
22
08
2019
entrez:
18
2
2020
pubmed:
18
2
2020
medline:
18
2
2020
Statut:
ppublish
Résumé
Previous studies suggest there is a need to improve the delivery of bad and challenging news in obstetric ultrasound settings. However, no research has explored the experiences of trainee sonographers when learning how to deliver challenging news. Understanding this could identify gaps in current provision and inform future training interventions. To explore the experiences of trainee sonographers when learning how to deliver challenging news. Semi-structured interviews were conducted with trainee sonographers ( Learning how to deliver difficult news was a journey where trainees developed their confidence over time. Most learning occurred in clinical settings, but classroom teaching complemented this. Trainees appreciated the opportunity to observe clinical practice and to hear from patient representatives. However, quality of teaching varied between centres and trainees reported uncertainty regarding the specific language and behaviours they should use. They described building their own personal protocol for news delivery through the course of their training. An ultrasound-specific news delivery protocol which details the words and behaviours sonographers can employ could help reduce uncertainty in trainees. Trainees may also benefit from receiving structured feedback on their news delivery performance.
Sections du résumé
BACKGROUND
BACKGROUND
Previous studies suggest there is a need to improve the delivery of bad and challenging news in obstetric ultrasound settings. However, no research has explored the experiences of trainee sonographers when learning how to deliver challenging news. Understanding this could identify gaps in current provision and inform future training interventions.
AIMS
OBJECTIVE
To explore the experiences of trainee sonographers when learning how to deliver challenging news.
METHODS
METHODS
Semi-structured interviews were conducted with trainee sonographers (
RESULTS
RESULTS
Learning how to deliver difficult news was a journey where trainees developed their confidence over time. Most learning occurred in clinical settings, but classroom teaching complemented this. Trainees appreciated the opportunity to observe clinical practice and to hear from patient representatives. However, quality of teaching varied between centres and trainees reported uncertainty regarding the specific language and behaviours they should use. They described building their own personal protocol for news delivery through the course of their training.
DISCUSSION
CONCLUSIONS
An ultrasound-specific news delivery protocol which details the words and behaviours sonographers can employ could help reduce uncertainty in trainees. Trainees may also benefit from receiving structured feedback on their news delivery performance.
Identifiants
pubmed: 32063992
doi: 10.1177/1742271X19876087
pii: 10.1177_1742271X19876087
pmc: PMC6987495
doi:
Types de publication
Journal Article
Langues
eng
Pagination
30-37Informations de copyright
© The British Medical Ultrasound Society 2019.
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