The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia.

Business Digital ecosystem Ethiopia Information science International visitors Management Marketing Technology management Tourism Tourist destination Traditional media Trustworthiness e-word of mouth

Journal

Heliyon
ISSN: 2405-8440
Titre abrégé: Heliyon
Pays: England
ID NLM: 101672560

Informations de publication

Date de publication:
Mar 2020
Historique:
received: 13 11 2019
revised: 08 01 2020
accepted: 14 02 2020
entrez: 18 3 2020
pubmed: 18 3 2020
medline: 18 3 2020
Statut: epublish

Résumé

Credibility of social media travel information sources is one of the most debatable topics among scholars. This research is designed to address the trustworthiness of travel and tourism information sources of social media platforms. Cross-sectional research design and convenience sampling was applied. Statistical Package for Social Science version 23 was employed to compute mean, one sample T-test, independent sample T-test and one-way Analysis of variance. Eta squared was calculated to measure the effect size or magnitude of mean difference. The effective sample size is 310 visitors. The findings revealed that visitors had a positive perception towards the trustworthiness of social media travel information sources. Visitors with the age of 18-35 years have a higher level of agreement towards the trustworthiness of social media travel information sources. As the age of visitors increases, the mean scores marginally decreases where the lowest mean scores lay on visitors who are above 46 years. Limitations and managerial/industrial implications are detailed.

Identifiants

pubmed: 32181382
doi: 10.1016/j.heliyon.2020.e03439
pii: S2405-8440(20)30284-X
pii: e03439
pmc: PMC7066061
doi:

Types de publication

Journal Article

Langues

eng

Pagination

e03439

Informations de copyright

© 2020 The Author(s).

Auteurs

Kassegn Berhanu (K)

Debre Berhan University, Department of Tourism Management, North Shoa, Ethiopia.

Sahil Raj (S)

School of Management Studies, Punjabi University, Patiala, India.

Classifications MeSH