From Measurement to Improvement in Ontario's Cancer System: Analyzing the Performance of 28 Provincial Indicators over 15 Years.

Humans Neoplasms / diagnosis Ontario Quality Assurance, Health Care / methods Quality Improvement / statistics & numerical data

Journal

Healthcare quarterly (Toronto, Ont.)
ISSN: 1710-2774
Titre abrégé: Healthc Q
Pays: Canada
ID NLM: 101208192

Informations de publication

Date de publication:
Apr 2020
Historique:
entrez: 7 4 2020
pubmed: 7 4 2020
medline: 18 11 2020
Statut: ppublish

Résumé

Over the past 15 years, Cancer Care Ontario has used a robust performance management approach to drive improvements in care. Each year, priority indicators and targets are selected or retained, and performance is reviewed quarterly with each of Ontario's Regional Cancer Programs. Improvement support and encouragement are provided, such as data analysis, program ranking, communities of practice, consultations, action plan requests and certificates. This article analyzes data on 28 indicators prioritized over these years and demonstrates that 25 have shown sustained improvement over time. The performance management approach, lessons learned and gaps in knowledge are described to inform future research and practice.

Identifiants

DOI: 10.12927/hcq.2020.26138 PMID: 32249740
pubmed: 32249740
pii: hcq.2020.26138
doi: 10.12927/hcq.2020.26138
pii:
doi:

Types de publication

Journal Article

Langues

eng

Pagination

53-59

Informations de copyright

Copyright © 2020 Longwoods Publishing.

Auteurs

Victoria Hagens (V)

The group manager of regional programs and performance management at Ontario Health (Cancer Care Ontario) in Toronto, Ontario. She can be reached at Victoria.hagens@ontariohealth.ca.

Cristina Tassone (C)

A performance analyst at Ontario Health (Cancer Care Ontario) in Toronto, Ontario.

Jenna M Evans (JM)

An assistant professor of health policy and management at the DeGroote School of Business at McMaster University in Hamilton, Ontario.

Diane Burns (D)

The Ontario Cancer Plan implementation lead at Ontario Health (Cancer Care Ontario) in Toronto, Ontario.

Vicky Simanovski (V)

The director of regional program development at Ontario Health (Cancer Care Ontario) in Toronto, Ontario.

Garth Matheson (G)

The interim president and CEO at Ontario Health (Cancer Care Ontario) in Toronto, Ontario.

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Classifications MeSH

questionsmedicales.fr › Eucaryotes › Animaux › Chordés › Vertébrés › Mammifères › Eutheria › Primates › Haplorhini › Catarrhini › Hominidae › Humains › From Measurement to Improvement in Ontario's...
questionsmedicales.fr › Tumeurs › From Measurement to Improvement in Ontario's...
questionsmedicales.fr › Régions géographiques › Amériques › Amérique du Nord › Canada › Ontario › From Measurement to Improvement in Ontario's...
questionsmedicales.fr › Qualité, accès, évaluation des soins de santé › Assurance de la qualité des soins de santé › From Measurement to Improvement in Ontario's...
questionsmedicales.fr › Administration des services de santé › Amélioration de la qualité › From Measurement to Improvement in Ontario's...