The Impact of a Communication Skills Workshop on Doctors' Behavior Over Time.
communication skills training
medical education
physician–patient communication
Journal
Advances in medical education and practice
ISSN: 1179-7258
Titre abrégé: Adv Med Educ Pract
Pays: New Zealand
ID NLM: 101562700
Informations de publication
Date de publication:
2020
2020
Historique:
received:
22
05
2019
accepted:
10
03
2020
entrez:
30
4
2020
pubmed:
30
4
2020
medline:
30
4
2020
Statut:
epublish
Résumé
Communication skills education is still relatively new in some non-Western countries. Further, most evaluation research on communication skills education examines only short-term results. In our communication skills program in Qatar, we aimed to: 1) assess the impact of the communication skills course on participant skills application; 2) assess the length of time since course completion associated with participant skills application; and 3) assess participant gender or clinical position associated with participant skills application. Seven hundred and thirty-eight physicians completed a seven-module communication skills course. Participants reflected on what they learned in the course and how the course had impacted their behavior through a nine-item online survey that included a four-item Communication Workshop Impact Scale (CWIS), three open questions, and two demographic questions. To assess the effect of time since workshop on outcomes, we stratified the respondents into five groups based on how long ago they had completed the course. Three hundred and thirty-two physicians completed the survey. Participants reported agreement with the items on the CWIS: Participants reported agreement with response items about the impact of the course on their skills application. Participant gender did not play a significant role, but residents had lower scores than did fellows. Furthermore, most physicians (92%) were able to name something specific that they had learned from the course and were currently implementing in their practice. Positive outcomes of the course did not seem to diminish over time. Future research should identify whether observable communication behavior matches the self-reported behavior.
Identifiants
pubmed: 32346319
doi: 10.2147/AMEP.S216642
pii: 216642
pmc: PMC7167260
doi:
Types de publication
Journal Article
Langues
eng
Pagination
289-294Informations de copyright
© 2020 Bylund et al.
Déclaration de conflit d'intérêts
Carma L Bylund reports personal fees from Hamad Medical Corporation, outside the submitted work. The authors report no other conflicts of interest in this work.
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