The impact of person-centred care on job productivity, job satisfaction and organisational commitment among employees in long-term care facilities.
elder care
long-term care facility
nurse manager
person-centred care
Journal
Journal of clinical nursing
ISSN: 1365-2702
Titre abrégé: J Clin Nurs
Pays: England
ID NLM: 9207302
Informations de publication
Date de publication:
Aug 2020
Aug 2020
Historique:
received:
07
10
2019
revised:
27
04
2020
accepted:
03
05
2020
pubmed:
27
5
2020
medline:
13
11
2020
entrez:
27
5
2020
Statut:
ppublish
Résumé
This study aimed to explore the effects of person-centred care on their job productivity, job satisfaction and organisational commitment among employees in long-term care facilities. Person-centred care has been regarded as the best caregiving model for long-term care facilities. Few studies tested the impact of person-centred care on employee performance. A cross-sectional study was employed. This study sent 373 samples with self-report questionnaires to the employees of sixteen long-term care facilities in Taiwan. A total of 366 valid samples were collected. A 33-item person-centred care questionnaire with Likert-scale responses was developed to assess the extent of person-centred care. We adopted hierarchical multiple regression analysis to test the impact of person-centred care on employee performance. We adopted the STROBE guidelines. Friendly environment level and personalised care, respectively, scored the highest with a mean of 4.19 among five dimensions of person-centred care. Personalised care, residents' self-realisation and relationships, and organisational support had significant positive correlations with job productivity. Friendly environment level and organisational support had significant correlations with job satisfaction. Friendly environment level, residents' self-realisation and relationships, and organisational support had significant correlations with organisational commitment. Person-centred care has beneficial impact on job satisfaction, job productivity and organisational commitment of employees in long-term care facilities. Person-centred care appears to be a crucial factor of employee performance in long-term care facilities. The five-dimensional person-centred care questionnaire in this study can serve as an important management tool for improving the effectiveness of person-centred care.
Sections du résumé
AIM AND OBJECTIVES
OBJECTIVE
This study aimed to explore the effects of person-centred care on their job productivity, job satisfaction and organisational commitment among employees in long-term care facilities.
BACKGROUND
BACKGROUND
Person-centred care has been regarded as the best caregiving model for long-term care facilities. Few studies tested the impact of person-centred care on employee performance.
DESIGN
METHODS
A cross-sectional study was employed.
METHODS
METHODS
This study sent 373 samples with self-report questionnaires to the employees of sixteen long-term care facilities in Taiwan. A total of 366 valid samples were collected. A 33-item person-centred care questionnaire with Likert-scale responses was developed to assess the extent of person-centred care. We adopted hierarchical multiple regression analysis to test the impact of person-centred care on employee performance. We adopted the STROBE guidelines.
RESULTS
RESULTS
Friendly environment level and personalised care, respectively, scored the highest with a mean of 4.19 among five dimensions of person-centred care. Personalised care, residents' self-realisation and relationships, and organisational support had significant positive correlations with job productivity. Friendly environment level and organisational support had significant correlations with job satisfaction. Friendly environment level, residents' self-realisation and relationships, and organisational support had significant correlations with organisational commitment.
CONCLUSION
CONCLUSIONS
Person-centred care has beneficial impact on job satisfaction, job productivity and organisational commitment of employees in long-term care facilities.
RELEVANCE TO CLINICAL PRACTICE
CONCLUSIONS
Person-centred care appears to be a crucial factor of employee performance in long-term care facilities. The five-dimensional person-centred care questionnaire in this study can serve as an important management tool for improving the effectiveness of person-centred care.
Types de publication
Journal Article
Langues
eng
Pagination
2967-2978Subventions
Organisme : Ministry of Science and Technology, Taiwan
ID : MOST 105-2410-H-507-008
Informations de copyright
© 2020 John Wiley & Sons Ltd.
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