Improving the quality of discharge summaries through a direct feedback system.
Safety
care transition
communication
discharge summary
quality improvement
Journal
Future healthcare journal
ISSN: 2514-6645
Titre abrégé: Future Healthc J
Pays: England
ID NLM: 101711246
Informations de publication
Date de publication:
Jun 2020
Jun 2020
Historique:
entrez:
19
6
2020
pubmed:
19
6
2020
medline:
19
6
2020
Statut:
ppublish
Résumé
There is a recognised need to improve the quality of discharge documentation to facilitate the safe and effective ongoing care of patients once they leave hospital. Previous studies have focused on individual interventions, such as teaching or feedback. Our continuous quality improvement project aims to improve the quality of discharge documentation at our hospital by providing a comprehensive overhaul of the education and feedback around discharge documentation. We designed a comprehensive data analysis tool to analyse the performance of our discharge summaries. We presented at clinical governance sessions and arranged numerous teaching sessions for junior doctors. We developed a live-feedback system based on the content of a sample set of the previous month's summaries, which included poster-based feedback and group teaching. Our interventions have significantly improved the quality of our discharge documentation across a broad range of categories, including the summary of the stay, actions for general practitioners and information given to patients in lay terminology. Our comprehensive quality improvement project has improved the quality of our discharge documentation. Further work aims to expand this project into a regional setting, as well as designing a strategy to maintain engagement of key stakeholders to ensure continued progress.
Identifiants
pubmed: 32550646
doi: 10.7861/fhj.2019-0046
pii: futurehealth
pmc: PMC7296566
doi:
Types de publication
Journal Article
Langues
eng
Pagination
149-154Commentaires et corrections
Type : CommentIn
Informations de copyright
© Royal College of Physicians 2020. All rights reserved.
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