Video consultation for new colorectal patients.


Journal

Colorectal disease : the official journal of the Association of Coloproctology of Great Britain and Ireland
ISSN: 1463-1318
Titre abrégé: Colorectal Dis
Pays: England
ID NLM: 100883611

Informations de publication

Date de publication:
09 2020
Historique:
received: 20 05 2020
accepted: 15 06 2020
pubmed: 7 7 2020
medline: 19 8 2021
entrez: 7 7 2020
Statut: ppublish

Résumé

For patients, an outpatient review can lead to a stressful journey to hospital with the resultant risks associated with breaching social distancing. Despite this, video consultations (VCs) have not been frequently used in colorectal practice. We assessed outcomes, including the economic and environmental impact, of a VC clinic for new colorectal referrals. This was a prospective observational study. Fifty consecutive patients attending a VC colorectal appointment were reviewed between March 2019 and February 2020. Face-to-face appointments during the same time period were also assessed. The distance, time, cost and carbon emissions of journeys were estimated using web-based resources. Estimated loss of earnings used data from the Office for National Statistics. The subsequent management plans were also recorded. Of 50 patients using VC, 40 used home devices and 10 used equipment in their local medical facility. Three patients had difficulties with the technology and converted to telephone review. Failure to attend VC appointments was less than for face-to-face appointments (4% vs 6.1%). VC appointments saved 6685 miles of travel (range 2-364 miles), 148 h travelling time and £1767 costs. Additional savings for loss of earnings were approximately £33.56 per patient. The carbon emissions saved was 4659 lb CO The use of VC resulted in significant savings related to travel and reduced time and costs for patients who chose to use the service, in addition to the environmental benefits. In this current climate VC clinics have a central role in outpatient care for both new patients and follow-ups.

Identifiants

pubmed: 32628286
doi: 10.1111/codi.15239
doi:

Types de publication

Journal Article Observational Study

Langues

eng

Sous-ensembles de citation

IM

Pagination

1015-1021

Informations de copyright

© 2020 The Association of Coloproctology of Great Britain and Ireland.

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Auteurs

H Sellars (H)

Department of Surgery, Raigmore Hospital, Inverness, UK.

G Ramsay (G)

Department of Surgery, Aberdeen Royal Infirmary, Aberdeen, UK.
Rowett Institute, University of Aberdeen, Aberdeen, UK.

A Sunny (A)

Department of Surgery, Raigmore Hospital, Inverness, UK.

C K Gunner (CK)

Department of Surgery, Raigmore Hospital, Inverness, UK.

R Oliphant (R)

Department of Surgery, Raigmore Hospital, Inverness, UK.

A J M Watson (AJM)

Department of Surgery, Raigmore Hospital, Inverness, UK.

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