Dyadic teams and nursing care: A critical incident study of nurses in the emergency medical service.

ambulance care team critical incident technique emergency medical services nurse nursing care teamwork

Journal

Journal of clinical nursing
ISSN: 1365-2702
Titre abrégé: J Clin Nurs
Pays: England
ID NLM: 9207302

Informations de publication

Date de publication:
Oct 2020
Historique:
received: 14 04 2020
revised: 04 06 2020
accepted: 27 06 2020
pubmed: 10 7 2020
medline: 2 7 2021
entrez: 10 7 2020
Statut: ppublish

Résumé

The aim of the study was to describe Emergency Medical Services (EMS) nurses' experiences of and coping with critical incidents, when providing nursing care as a member of a dyadic team. Nursing care in EMS is a complex task, taking into account the physical, psychological as well as existential dimensions of the patient's suffering. In this, EMS nurses are dependent on the dyadic team. Teams in EMS are described as essential for providing safe medical care. However, nursing care also comprises relationships with patients as a means of reducing patient suffering. The study has an inductive descriptive qualitative design, in adherence to the COREQ-checklist. A critical incident technique was used. Thirty-five EMS nurses were interviewed individually, with a focus on dyadic teams providing nursing care. The interviews were analysed with the aim of defining main areas, categories and sub-categories. The experiences of critical incidents emerged to form two main areas: "Functional co-operation" and "Dysfunctional co-operation," comprising seven categories and sixteen sub-categories. Their coping with critical incidents encompassed two main areas: "Adapting oneself" and "Adapting nursing care and the colleague," comprising four categories and eight sub-categories. Reflection as part of the daily practice emerges as important for the development of nursing care both in relation to individual team members and also the dyadic team as a unit. In addition, the results highlight consensus within dyadic teams regarding the objectives of nursing care, as well as the importance of defined roles. This study underlines the importance of strengthening the dyadic EMS team's ability to co-operate using common goals and knowledge within clinical nursing care. The individual team members' different roles have to be explicit. In addition, clinical care has to be organised to generate preconditions for mutual performance monitoring through collegial feedback and reflection.

Sections du résumé

AIM AND OBJECTIVES OBJECTIVE
The aim of the study was to describe Emergency Medical Services (EMS) nurses' experiences of and coping with critical incidents, when providing nursing care as a member of a dyadic team.
BACKGROUND BACKGROUND
Nursing care in EMS is a complex task, taking into account the physical, psychological as well as existential dimensions of the patient's suffering. In this, EMS nurses are dependent on the dyadic team. Teams in EMS are described as essential for providing safe medical care. However, nursing care also comprises relationships with patients as a means of reducing patient suffering.
DESIGN METHODS
The study has an inductive descriptive qualitative design, in adherence to the COREQ-checklist.
METHODS METHODS
A critical incident technique was used. Thirty-five EMS nurses were interviewed individually, with a focus on dyadic teams providing nursing care. The interviews were analysed with the aim of defining main areas, categories and sub-categories.
RESULTS RESULTS
The experiences of critical incidents emerged to form two main areas: "Functional co-operation" and "Dysfunctional co-operation," comprising seven categories and sixteen sub-categories. Their coping with critical incidents encompassed two main areas: "Adapting oneself" and "Adapting nursing care and the colleague," comprising four categories and eight sub-categories.
CONCLUSIONS CONCLUSIONS
Reflection as part of the daily practice emerges as important for the development of nursing care both in relation to individual team members and also the dyadic team as a unit. In addition, the results highlight consensus within dyadic teams regarding the objectives of nursing care, as well as the importance of defined roles.
RELEVANCE TO CLINICAL PRACTICE CONCLUSIONS
This study underlines the importance of strengthening the dyadic EMS team's ability to co-operate using common goals and knowledge within clinical nursing care. The individual team members' different roles have to be explicit. In addition, clinical care has to be organised to generate preconditions for mutual performance monitoring through collegial feedback and reflection.

Identifiants

pubmed: 32645748
doi: 10.1111/jocn.15404
doi:

Types de publication

Journal Article

Langues

eng

Pagination

3743-3753

Subventions

Organisme : Centre for Clinical Research Sörmland
ID : DLL-930669

Informations de copyright

© 2020 The Authors. Journal of Clinical Nursing published by John Wiley & Sons Ltd.

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Auteurs

Mats Holmberg (M)

Faculty of Health and Life Sciences, Linnaeus University, Växjö, Sweden.
Department of Ambulance Service, Region Sörmland, Katrineholm, Sweden.
Centre for Clinical Research Sörmland, Uppsala University, Eskilstuna, Sweden.
Centre of Interprofessional Collaboration within Emergency care (CICE), Linnaeus University, Växjö, Sweden.

Jockum Nørgaard (J)

Department of Ambulance Service, Region Sörmland, Katrineholm, Sweden.

Mats Eriksson (M)

Department of Ambulance Service, Region Sörmland, Katrineholm, Sweden.

Anders Svensson (A)

Faculty of Health and Life Sciences, Linnaeus University, Växjö, Sweden.
Centre of Interprofessional Collaboration within Emergency care (CICE), Linnaeus University, Växjö, Sweden.
Department of Ambulance Service, Region Kronoberg, Växjö, Sweden.

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