Quality management in humanitarian operations and disaster relief management: a review and future research directions.
Challenges
Disaster relief
Enablers
Humanitarian operations
Organizational theories
Quality management
Journal
Annals of operations research
ISSN: 0254-5330
Titre abrégé: Ann Oper Res
Pays: United States
ID NLM: 101608624
Informations de publication
Date de publication:
2022
2022
Historique:
pubmed:
25
8
2020
medline:
25
8
2020
entrez:
25
8
2020
Statut:
ppublish
Résumé
Quality management has been widely discussed in the literature, and recent special issues on humanitarian supply chains and relief operations have emphasized the increasing importance of quality management in this key emerging area. In this paper, we provide an extensive literature review in the field of quality management in humanitarian operations and disaster relief management. Our comprehensive review, comprising 61 articles published from 2009 to 2018, leads to the identification of enablers (e.g., transparency, policy framework), challenges (e.g., financial services, identity protection), and theory development approaches, as well as numerous research gaps that must be addressed.
Identifiants
pubmed: 32836617
doi: 10.1007/s10479-020-03695-5
pii: 3695
pmc: PMC7322719
doi:
Types de publication
Journal Article
Langues
eng
Pagination
1045-1098Informations de copyright
© Springer Science+Business Media, LLC, part of Springer Nature 2020.