Exploring patient and pharmacist perspectives on complex interventions for cardiovascular prevention: A qualitative descriptive process evaluation.


Journal

Health expectations : an international journal of public participation in health care and health policy
ISSN: 1369-7625
Titre abrégé: Health Expect
Pays: England
ID NLM: 9815926

Informations de publication

Date de publication:
12 2020
Historique:
received: 01 06 2020
revised: 01 09 2020
accepted: 02 09 2020
pubmed: 14 10 2020
medline: 10 8 2021
entrez: 13 10 2020
Statut: ppublish

Résumé

The Assessing outcomes of enhanced Chronic disease Care through patient Education and a value-baSed formulary Study (ACCESS) is a randomized controlled trial evaluating two interventions targeting barriers to care among those at high risk of cardiovascular disease: copayment elimination for cardioprotective medications, and a tailored self-management support programme. We designed a process evaluation to better understand participant perspectives on the interventions. We used a qualitative descriptive study design, collecting patient and pharmacist feedback via individual semi-structured telephone interviews and in-person focus groups. Data were analysed inductively using thematic analysis. Fifty-three patients (39 interviews and 14 in two focus groups) and 20 pharmacists participated. Copayment elimination provided quality of life benefits: minimizing the need to 'cut-back', allowing 'peace of mind' and providing emotional support. Health-related benefits included: improving adherence to covered medications, and helping to afford non-covered goods. The only criticism was that not all medications and testing supplies were covered. Patients reported that the educational materials provided helpful information, acted as a reminder, improved confidence, improved adherence to medication, and helped initiate conversations with providers about indicated medication. Some participants felt that the educational materials were repetitive, overly medication-focused and not tailored enough. Pharmacists felt that their patients benefitted from both interventions, which improved patient adherence and communication with their patients. The success of interventions intended to change behaviour is largely dependent upon participant's feelings that the intervention is helpful. This process evaluation provided insights into participants' perceptions on these interventions. Reception of both was largely positive with a few criticisms noted.

Sections du résumé

BACKGROUND
The Assessing outcomes of enhanced Chronic disease Care through patient Education and a value-baSed formulary Study (ACCESS) is a randomized controlled trial evaluating two interventions targeting barriers to care among those at high risk of cardiovascular disease: copayment elimination for cardioprotective medications, and a tailored self-management support programme. We designed a process evaluation to better understand participant perspectives on the interventions.
DESIGN
We used a qualitative descriptive study design, collecting patient and pharmacist feedback via individual semi-structured telephone interviews and in-person focus groups. Data were analysed inductively using thematic analysis.
RESULTS
Fifty-three patients (39 interviews and 14 in two focus groups) and 20 pharmacists participated. Copayment elimination provided quality of life benefits: minimizing the need to 'cut-back', allowing 'peace of mind' and providing emotional support. Health-related benefits included: improving adherence to covered medications, and helping to afford non-covered goods. The only criticism was that not all medications and testing supplies were covered. Patients reported that the educational materials provided helpful information, acted as a reminder, improved confidence, improved adherence to medication, and helped initiate conversations with providers about indicated medication. Some participants felt that the educational materials were repetitive, overly medication-focused and not tailored enough. Pharmacists felt that their patients benefitted from both interventions, which improved patient adherence and communication with their patients.
CONCLUSION
The success of interventions intended to change behaviour is largely dependent upon participant's feelings that the intervention is helpful. This process evaluation provided insights into participants' perceptions on these interventions. Reception of both was largely positive with a few criticisms noted.

Identifiants

pubmed: 33047417
doi: 10.1111/hex.13133
pmc: PMC7752191
doi:

Types de publication

Journal Article Randomized Controlled Trial Research Support, Non-U.S. Gov't

Langues

eng

Sous-ensembles de citation

IM

Pagination

1485-1501

Informations de copyright

© 2020 The Authors. Health Expectations published by John Wiley & Sons Ltd.

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Auteurs

David J T Campbell (DJT)

Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.
Department of Medicine, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.
Department of Cardiac Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.

Terry Saunders-Smith (T)

Department of Medicine, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.

Braden J Manns (BJ)

Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.
Department of Medicine, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.

Marcello Tonelli (M)

Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.
Department of Medicine, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.

Noah Ivers (N)

Department of Family & Community Medicine, Faculty of Medicine, University of Toronto, Toronto, ON, Canada.
Department of Family & Community Medicine, Women's College Hospital, Toronto, ON, Canada.

Brenda R Hemmelgarn (BR)

Department of Medicine, Faculty of Medicine & Dentistry, University of Alberta, Edmonton, AB, Canada.

Ross T Tsuyuki (RT)

Department of Medicine, Faculty of Medicine & Dentistry, University of Alberta, Edmonton, AB, Canada.
Department of Pharmacology, Faculty of Medicine & Dentistry, University of Alberta, Edmonton, AB, Canada.

Raj Pannu (R)

Emergence Creative, New York, NY, USA.

Kathryn King-Shier (K)

Department of Community Health Sciences, Cumming School of Medicine, University of Calgary, Calgary, AB, Canada.
Faculty of Nursing, University of Calgary, Calgary, AB, Canada.

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