Meaningful Partnerships: Stages of Development of a Patient and Family Advisory Council at a Family Medicine Residency Clinic.
advisory committee
graduate medical education
patient engagement
patient-centered care
Journal
Journal of participatory medicine
ISSN: 2152-7202
Titre abrégé: J Particip Med
Pays: Canada
ID NLM: 101539422
Informations de publication
Date de publication:
20 Mar 2019
20 Mar 2019
Historique:
received:
04
09
2018
accepted:
20
01
2019
revised:
10
01
2019
entrez:
15
10
2020
pubmed:
20
3
2019
medline:
20
3
2019
Statut:
epublish
Résumé
Partnering with patients and families is a crucial step in optimizing health. A patient and family advisory council (PFAC) is a group of patients and family members working together collaboratively with providers and staff to improve health care. This study aimed to describe the creation of a PFAC within a family medicine residency clinic. To understand the successful development of a PFAC, challenges, potential barriers, and positive outcomes of a meaningful partnership will be reported. The stages of PFAC development include leadership team formation and initial training, PFAC member recruitment, and meeting launch. Following a description of each stage, outcomes are outlined and lessons learned are discussed. PFAC members completed an open-ended survey and participated in a focus group interview at the completion of the first year. Interviewees provided feedback regarding (1) favorite aspects or experiences, (2) PFAC impact on a family medicine clinic, and (3) future projects to improve care. Common themes will be presented. The composition of the PFAC consisted of 18 advisors, including 8 patient and family advisors, 4 staff advisors, 4 resident physician advisors, and 2 faculty physician advisors. The average meeting attendance was 12 members over 11 meetings in the span of the first year. A total of 13 out of 13 (100%) surveyed participants were satisfied with their experience serving on the PFAC. PFACs provide a platform for patient engagement and an opportunity to drive home key concepts around collaboration within a residency training program. A framework for the creation of a PFAC, along with lessons learned, can be utilized to advise other residency programs in developing and evaluating meaningful PFACs.
Sections du résumé
BACKGROUND
BACKGROUND
Partnering with patients and families is a crucial step in optimizing health. A patient and family advisory council (PFAC) is a group of patients and family members working together collaboratively with providers and staff to improve health care.
OBJECTIVE
OBJECTIVE
This study aimed to describe the creation of a PFAC within a family medicine residency clinic. To understand the successful development of a PFAC, challenges, potential barriers, and positive outcomes of a meaningful partnership will be reported.
METHODS
METHODS
The stages of PFAC development include leadership team formation and initial training, PFAC member recruitment, and meeting launch. Following a description of each stage, outcomes are outlined and lessons learned are discussed. PFAC members completed an open-ended survey and participated in a focus group interview at the completion of the first year. Interviewees provided feedback regarding (1) favorite aspects or experiences, (2) PFAC impact on a family medicine clinic, and (3) future projects to improve care. Common themes will be presented.
RESULTS
RESULTS
The composition of the PFAC consisted of 18 advisors, including 8 patient and family advisors, 4 staff advisors, 4 resident physician advisors, and 2 faculty physician advisors. The average meeting attendance was 12 members over 11 meetings in the span of the first year. A total of 13 out of 13 (100%) surveyed participants were satisfied with their experience serving on the PFAC.
CONCLUSIONS
CONCLUSIONS
PFACs provide a platform for patient engagement and an opportunity to drive home key concepts around collaboration within a residency training program. A framework for the creation of a PFAC, along with lessons learned, can be utilized to advise other residency programs in developing and evaluating meaningful PFACs.
Identifiants
pubmed: 33055073
pii: v11i1e12105
doi: 10.2196/12105
pmc: PMC7434079
doi:
Types de publication
Journal Article
Langues
eng
Pagination
e12105Informations de copyright
©Jeffrey D Schlaudecker, Keesha Goodnow, Anna Goroncy, Reid Hartmann, Saundra Regan, Megan Rich, Adam Butler, Christopher White. Originally published in Journal of Participatory Medicine (http://jopm.jmir.org), 20.03.2019.
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