Telemedicine in vascular surgery during the coronavirus disease-2019 pandemic: A multisite healthcare system experience.


Journal

Journal of vascular surgery
ISSN: 1097-6809
Titre abrégé: J Vasc Surg
Pays: United States
ID NLM: 8407742

Informations de publication

Date de publication:
07 2021
Historique:
received: 22 08 2020
accepted: 06 12 2020
pubmed: 19 12 2020
medline: 6 7 2021
entrez: 18 12 2020
Statut: ppublish

Résumé

To assess the introduction of telemedicine as an alternative to the traditional face-to-face encounters with vascular surgery patients in the era of the coronavirus disease 2019 (COVID-19) pandemic. A retrospective review of prospectively collected data on face-to-face and telemedicine interactions was conducted at a multisite health care system from January to August 2020 in vascular surgery patients during the COVID-19 pandemic. The end point is direct patient satisfaction comparison between face-to-face and telemedicine encounters/interactions prior and during the pandemic. There were 6262 patient encounters from January 1, 2020, to August 6, 2020. Of the total encounters, 790 (12.6%) were via telemedicine, which were initiated on March 11, 2020, after the World Health Organization's declaration of the COVID-19 pandemic. These telemedicine encounters were readily adopted and embraced by both the providers and patients and remain popular as an option to patients for all types of visits. Of these patients, 78.7% rated their overall health care experience during face-to-face encounters as very good and 80.6% of patients rated their health care experience during telemedicine encounters as very good (P = .78). Although the COVID-19 pandemic has produced unprecedented consequences to the practice of medicine and specifically of vascular surgery, our multisite health care system has been able to swiftly adapt and adopt telemedicine technologies for the care of our complex patients. Most important, the high quality of patient-reported satisfaction and health care experience has remained unchanged.

Identifiants

pubmed: 33338578
pii: S0741-5214(20)32548-9
doi: 10.1016/j.jvs.2020.12.012
pmc: PMC7738278
pii:
doi:

Types de publication

Journal Article Multicenter Study

Langues

eng

Sous-ensembles de citation

IM

Pagination

1-4

Subventions

Organisme : NCATS NIH HHS
ID : KL2 TR002379
Pays : United States

Informations de copyright

Copyright © 2020 Society for Vascular Surgery. Published by Elsevier Inc. All rights reserved.

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Auteurs

Young Erben (Y)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla. Electronic address: erben.young@mayo.edu.

Camila Franco-Mesa (C)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.

Osman Hamid (O)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.

Michelle Lin (M)

Department of Neurology, Mayo Clinic, Jacksonville, Fla.

William Stone (W)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Scottsdale, Ariz.

Andrew J Meltzer (AJ)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Scottsdale, Ariz.

Wendy Hattery (W)

Center for Connected Care, Mayo Clinic, Jacksonville, Fla.

Arta Palaj (A)

Office of Access Management, Mayo Clinic, Jacksonville, Fla.

Laura L Wilshusen (LL)

Patient Experience Research, Mayo Clinic, Jacksonville, Fla.

Tafi L Vista (TL)

Patient Experience Research, Mayo Clinic, Jacksonville, Fla.

Manju Kalra (M)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.

Houssam Farres (H)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Jacksonville, Fla.

Thomas C Bower (TC)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.

Randall R De Martino (RR)

Division of Vascular and Endovascular Surgery, Mayo Clinic, Rochester, Minn.

Josephine F Huang (JF)

Department of Neurology, Mayo Clinic, Jacksonville, Fla.

James F Meschia (JF)

Department of Neurology, Mayo Clinic, Jacksonville, Fla.

Sarvam P TerKonda (SP)

Center for Connected Care, Mayo Clinic, Jacksonville, Fla; Division of Plastic and Reconstructive Surgery, Mayo Clinic, Jacksonville, Fla.

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Classifications MeSH