Exploring interface design to support caregivers' needs and feelings of trust in online content.
Interface design
dementia
family caregivers
online information
trust
Journal
Journal of rehabilitation and assistive technologies engineering
ISSN: 2055-6683
Titre abrégé: J Rehabil Assist Technol Eng
Pays: England
ID NLM: 101671667
Informations de publication
Date de publication:
Historique:
received:
31
01
2019
accepted:
15
09
2020
entrez:
21
12
2020
pubmed:
22
12
2020
medline:
22
12
2020
Statut:
epublish
Résumé
Family caregivers of people living with dementia require a range of accurate, current, and reliable information throughout the care trajectory. Much of this information is available online, however it can be difficult for caregivers to identify and decide what content is relevant to them. Little is known about how online design cues impact family caregivers' decision to assess how trustworthy information is and whether to engage with it. Our exploratory research focused on the interface design of CARE-RATE, an online search tool intended to support more effective information searches for family caregivers seeking dementia care-related resources. Data from focus groups were coupled with design literature to inform the development of three mockups that were evaluated by seven dementia caregiver experts. Participants preferred a search bar design because of its simplicity, familiarity, and functionality. Design elements that impact trust included logos from reputable organizations, transparency of content author, and ratings from other caregivers. Feelings of trust regarding information, including the ability to ascertain trustworthiness, is a major aspect of caregivers' willingness to engage with online content. Transparency and familiarity appear to be key elements that impact caregivers' trust in online information, which agrees with current web design research.
Identifiants
pubmed: 33343921
doi: 10.1177/2055668320968482
pii: 10.1177_2055668320968482
pmc: PMC7727054
doi:
Types de publication
Journal Article
Langues
eng
Pagination
2055668320968482Informations de copyright
© The Author(s) 2020.
Déclaration de conflit d'intérêts
Declaration of conflicting interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Références
J Med Syst. 2017 Mar;41(3):38
pubmed: 28101781
Patient Educ Couns. 2002 Jun;47(2):95-100
pubmed: 12191532
JMIR Res Protoc. 2014 Sep 15;3(3):e46
pubmed: 25263541
J Palliat Care. 2012 Summer;28(2):97-104
pubmed: 22860382
Nurs Res. 2008 Sep-Oct;57(5):312-21
pubmed: 18794715
J Gerontol Nurs. 2015 Oct;41(10):18-24
pubmed: 26270065
Dementia (London). 2016 Jul;15(4):510-25
pubmed: 24662501
J Telemed Telecare. 2008;14(3):154-6
pubmed: 18430288
Gerontologist. 2005 Dec;45(6):793-801
pubmed: 16326661
Health Commun. 2004;16(3):273-88
pubmed: 15265751
BMJ. 2002 Mar 9;324(7337):573-7
pubmed: 11884321
Am J Alzheimers Dis Other Demen. 2010 Dec;25(8):674-9
pubmed: 21131674
J Med Libr Assoc. 2017 Jan;105(1):61-68
pubmed: 28096748
Health Commun. 2008 Jul;23(4):358-68
pubmed: 18702000
Int J Med Inform. 2010 Jun;79(6):391-400
pubmed: 20188623
Am J Geriatr Psychiatry. 2004 May-Jun;12(3):240-9
pubmed: 15126224
Soc Sci Med. 2007 May;64(9):1853-62
pubmed: 17328998
Aging Ment Health. 2010 May;14(4):461-70
pubmed: 20455122
Soc Work. 1999 Nov;44(6):535-48
pubmed: 10568026
BMC Geriatr. 2007 Jul 27;7:18
pubmed: 17662119
Orthop Nurs. 2009 Jan-Feb;28(1):27-32; quiz 33-4
pubmed: 19190475
Int J Med Inform. 2014 Sep;83(9):624-35
pubmed: 24996581
BMC Med Inform Decis Mak. 2010 Nov 23;10:73
pubmed: 21092275
Int J Med Inform. 2006 Jan;75(1):66-72
pubmed: 16137921
J Med Internet Res. 2017 Jul 28;19(7):e263
pubmed: 28754652
J Am Geriatr Soc. 2001 Apr;49(4):450-7
pubmed: 11347790
Int J Geriatr Psychiatry. 2014 Apr;29(4):331-44
pubmed: 23963684
Am J Alzheimers Dis Other Demen. 2011 Feb;26(1):36-43
pubmed: 21282276
Patient Educ Couns. 2011 Apr;83(1):37-44
pubmed: 20452165
J Med Internet Res. 2018 Jun 29;20(6):e10484
pubmed: 29959111
Eur J Cancer Care (Engl). 2002 Sep;11(3):183-7
pubmed: 12296835
J Gen Intern Med. 2006 Aug;21(8):806-12
pubmed: 16881938
BMC Geriatr. 2016 Sep 23;16(1):164
pubmed: 27662829
Dementia (London). 2020 Apr;19(3):640-660
pubmed: 29929383