Critical success factors for Vietnamese laboratories striving to implement quality management systems.
accuracy
critical success factors
laboratories earning ISO 15189 accreditation
medical laboratories implementing QMSs
quality management system helps laboratories improve quality
reliability of patient results
Journal
African journal of laboratory medicine
ISSN: 2225-2002
Titre abrégé: Afr J Lab Med
Pays: South Africa
ID NLM: 101603205
Informations de publication
Date de publication:
2020
2020
Historique:
received:
05
12
2020
accepted:
27
08
2020
entrez:
4
1
2021
pubmed:
5
1
2021
medline:
5
1
2021
Statut:
epublish
Résumé
Accurate laboratory reporting is crucial to patient diagnosis and treatment. This study identified critical success factors (CSF) for implementing a laboratory quality management system (QMS). This descriptive research used qualitative and quantitative methods to collect and analyze data from laboratory managers and staff employed in Vietnamese hospital laboratories implementing a QMS. The top five CSFs identified were: (1) staff QMS knowledge, (2) manager leadership, (3) staff commitment, (4) mentorship, and (5) hospital administration support. Identifying CSFs is critical to successful planning and implementation of QMS.
Identifiants
pubmed: 33392047
doi: 10.4102/ajlm.v9i1.937
pii: AJLM-9-937
pmc: PMC7757014
doi:
Types de publication
Journal Article
Langues
eng
Pagination
937Informations de copyright
© 2020. The Authors.
Déclaration de conflit d'intérêts
The authors declare that they have no financial or personal relationships that may have inappropriately influenced them in writing this article.
Références
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pubmed: 29043200
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pubmed: 28879099