[Quality Assurance in Intensive Care Medicine: Peer Reviews and Quality Indicators].

Goal-oriented quality management in health care is an essential tool to provide good medical practice and treatment. It aims at a patient-centred case management with high transparency of structural and clinical process aspects, as well as patient outcome. An objective and comprehensive description of clinical care includes the use of quality indicators. However, the appliance of those indicators falls short, when the evaluation of quality is not followed by recommendations for improvement.As a highly specified area in health care provided in hospitals, intensive care medicine is characterized by complex interprofessional and multidisciplinary approaches. In addition, critical care units are an expensive resource. In order to provide an economic and yet high quality patient care, treatments should be evidence-based, and cost-drivers must be analysed for their effectiveness on patient-outcome.Various methods of quality assurance allow for a formative evaluation of intensive care units by peer reviews, including the use of quality indicators. This article focuses on peer review systems currently applied in German hospitals, and particularly describes quality indicators that have been established by DIVI (German Interdisciplinary Society of Intensive Care and Emergency Medicine). It also addresses the need for a professional dialogue between equal partners. This has to accompany each peer review that aims at an improvement in quality of critical patient care. Für eine gute medizinische Behandlungsqualität ist ein zielorientiertes Qualitätsmanagement notwendig. Dadurch werden zentrale Aspekte des Behandlungsprozesses transparent, um Entwicklungspotenziale zu identifizieren und durch externe Qualitätssicherung vergleichbar zu sein. Dieser Beitrag stellt die hierfür wesentlichen Verfahren vor – mit dem Fokus auf Verfahren der formativen Evaluation (Peer Review) und prozessbasierten Qualitätsindikatoren.

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