Frontiers in human factors: integrating human factors and ergonomics to improve safety and quality in Latin American healthcare systems.
LMICs
healthcare
human factors
improvement
patient safety
systems ergonomics
Journal
International journal for quality in health care : journal of the International Society for Quality in Health Care
ISSN: 1464-3677
Titre abrégé: Int J Qual Health Care
Pays: England
ID NLM: 9434628
Informations de publication
Date de publication:
12 Jan 2021
12 Jan 2021
Historique:
received:
09
06
2020
revised:
24
09
2020
accepted:
10
10
2020
entrez:
12
1
2021
pubmed:
13
1
2021
medline:
15
1
2021
Statut:
ppublish
Résumé
The importance of human factors/ergonomics (HFE) is well established in all high-reliability systems but only applied in the healthcare sector relatively recently. Across many sectors, low-/middle-income countries (LMICs) lag behind more economically developed countries in their application of this safety science, due to resource and, in some cases, awareness and expertise. Most previous applications of HFE related to occupational ergonomics rather than healthcare safety. The paper details how the reputation of HFE is being developed within healthcare communities of Latin America (LatAm), through increasing awareness and understanding of its role as safety science in the healthcare sector. It starts by articulating the need for HFE and then provides examples from Mexico, Colombia and Peru. The practical examples for research and education illustrate a developing awareness of the relevance of HFE to the healthcare sectors in LatAm and an appreciation of its worth to improve health service quality and patient safety through healthcare community engagement. A new LatAm Network of HFE in Healthcare Systems (RELAESA) was formed in 2019, which has provided a platform for HFE advice during the COVID-19 pandemic. There is a real opportunity in LatAm and other LMIC health services to make more rapid and sustainable progress in healthcare-embedded HFE than has been experienced within healthcare services of more developed nations.
Sections du résumé
BACKGROUND
BACKGROUND
The importance of human factors/ergonomics (HFE) is well established in all high-reliability systems but only applied in the healthcare sector relatively recently. Across many sectors, low-/middle-income countries (LMICs) lag behind more economically developed countries in their application of this safety science, due to resource and, in some cases, awareness and expertise. Most previous applications of HFE related to occupational ergonomics rather than healthcare safety.
METHODS
METHODS
The paper details how the reputation of HFE is being developed within healthcare communities of Latin America (LatAm), through increasing awareness and understanding of its role as safety science in the healthcare sector. It starts by articulating the need for HFE and then provides examples from Mexico, Colombia and Peru.
RESULTS
RESULTS
The practical examples for research and education illustrate a developing awareness of the relevance of HFE to the healthcare sectors in LatAm and an appreciation of its worth to improve health service quality and patient safety through healthcare community engagement. A new LatAm Network of HFE in Healthcare Systems (RELAESA) was formed in 2019, which has provided a platform for HFE advice during the COVID-19 pandemic.
CONCLUSION
CONCLUSIONS
There is a real opportunity in LatAm and other LMIC health services to make more rapid and sustainable progress in healthcare-embedded HFE than has been experienced within healthcare services of more developed nations.
Identifiants
pubmed: 33432981
pii: 6087585
doi: 10.1093/intqhc/mzaa135
pmc: PMC7802063
doi:
Types de publication
Editorial
Langues
eng
Sous-ensembles de citation
IM
Pagination
45-50Informations de copyright
© The Author(s) 2020. Published by Oxford University Press on behalf of International Society for Quality in Health Care.
Références
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