Impact of Telephone Follow-Up on Patient Satisfaction in a Pediatric Neurosurgery Clinic.
clinic visit
patient satisfaction
pediatrics
quality improvement
telephone follow-up
Journal
Journal of patient experience
ISSN: 2374-3735
Titre abrégé: J Patient Exp
Pays: United States
ID NLM: 101688338
Informations de publication
Date de publication:
Dec 2020
Dec 2020
Historique:
entrez:
18
1
2021
pubmed:
19
1
2021
medline:
19
1
2021
Statut:
ppublish
Résumé
Patient satisfaction is a key metric used to measure quality in health care. However, patient satisfaction measures in the pediatric population are less studied and understood than in the adult population. The purpose of this study was to evaluate the impact of telephone follow-up on patient satisfaction in an outpatient pediatric neurosurgery clinic. A standardized telephone follow-up call was performed within 1 week of a child's clinic visit. Pearson's χ
Identifiants
pubmed: 33457573
doi: 10.1177/2374373520919210
pii: 10.1177_2374373520919210
pmc: PMC7786778
doi:
Types de publication
Journal Article
Langues
eng
Pagination
1255-1259Informations de copyright
© The Author(s) 2020.
Déclaration de conflit d'intérêts
Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
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