Missing the Care in Health Care.


Journal

The American journal of nursing
ISSN: 1538-7488
Titre abrégé: Am J Nurs
Pays: United States
ID NLM: 0372646

Informations de publication

Date de publication:
01 03 2021
Historique:
entrez: 24 2 2021
pubmed: 25 2 2021
medline: 16 3 2021
Statut: ppublish

Résumé

This article describes the case of a chronically ill patient whose care was grossly mismanaged as a result of the policies and practices of a dysfunctional health system. This case illustrates the importance of truly listening to patients and communicating effectively with colleagues within the health care system. It also discusses appropriate steps for the practice of patient-centered care, including a reevaluation of late arrival policies at hospitals and clinics.

Identifiants

pubmed: 33625011
doi: 10.1097/01.NAJ.0000737300.54432.87
pii: 00000446-202103000-00023
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

48-52

Informations de copyright

Copyright © 2021 Wolters Kluwer Health, Inc. All rights reserved.

Références

Michigan State University HealthTeam. Policies and forms: new patients . n.d. https://healthteam.msu.edu/patients/patient-policies.aspx .
UNC School of Medicine, Department of Neurology. No-show, late, and cancellation policy for Department of Neurology outpatient clinic . Chapel Hill, NC: University of North Carolina; 2018 May 18. https://www.nhmatthewschildrensclinic.org/patient-tools/appointments.aspx .
Cleveland Clinic Akron General. Welcome to our practice . 2016 Mar 22; https://my.clevelandclinic.org/-/scassets/files/org/locations/akron-general/specialties/primary-care-new-patient-packet.ashx?la=en .
Novant Health Matthews Children's Clinic. Appointments . 2020. https://www.nhmatthewschildrensclinic.org/patient-tools/appointments.aspx .
Faiz KW, Kristoffersen ES. Association between age and outpatient clinic arrival time: myth or reality. BMC Health Serv Res 2018;18(1):235.
Erskine NA, et al. Barriers to healthcare access and long-term survival after an acute coronary syndrome. J Gen Intern Med 2018;33(9):1543–50.
Powers BW, et al. Nonemergency medical transportation: delivering care in the era of Lyft and Uber. JAMA 2016;316(9):921–2.

Auteurs

Amie M Koch (AM)

Amie M. Koch is a palliative care family NP and an assistant professor at the Duke University School of Nursing in Durham, NC. The author would like to acknowledge Donnalee Frega, PhD, RN, Judith C. Hays, PhD, RN, and Marilyn H. Oermann, PhD, RN, ANEF, FAAN, for their editorial contributions. Contact author: amie.koch@duke.edu . The author has disclosed no potential conflicts of interest, financial or otherwise. A podcast with the author is available at www.ajnonline.com .

Articles similaires

[Redispensing of expensive oral anticancer medicines: a practical application].

Lisanne N van Merendonk, Kübra Akgöl, Bastiaan Nuijen
1.00
Humans Antineoplastic Agents Administration, Oral Drug Costs Counterfeit Drugs

Smoking Cessation and Incident Cardiovascular Disease.

Jun Hwan Cho, Seung Yong Shin, Hoseob Kim et al.
1.00
Humans Male Smoking Cessation Cardiovascular Diseases Female
Humans United States Aged Cross-Sectional Studies Medicare Part C
1.00
Humans Yoga Low Back Pain Female Male

Classifications MeSH