Attuning to the needs of structural socially isolated older adults with complex problems: the experiences of social workers with personal guidance trajectories for a less-researched group.

interventions loneliness older people professional empathy social isolation social work

Journal

Health & social care in the community
ISSN: 1365-2524
Titre abrégé: Health Soc Care Community
Pays: England
ID NLM: 9306359

Informations de publication

Date de publication:
05 2021
Historique:
revised: 29 12 2020
received: 05 07 2020
accepted: 11 01 2021
pubmed: 27 2 2021
medline: 3 11 2021
entrez: 26 2 2021
Statut: ppublish

Résumé

Many interventions to combat the social isolation of older adults are hardly effective because they ignore both the heterogeneity of the target group and the uniqueness of the individual experiences of social isolation. In order to be effective, interventions must meet the individual needs of specific clients. In this study, we aim to gain insight into the process in which professionals seek to understand how clients assess their situation, and what this means for the help they provide. We investigated how social workers in one-to-one guidance trajectories try to attune to the needs of the clients they accompany and what considerations they make in doing so. The study was conducted between 2014 and 2017 in the city of Rotterdam in the Netherlands. Participants were 20 social workers of 8 social work agencies who provided guidance to community-dwelling older adults who have been isolated for a long time and have problems in multiple life domains. We analysed 36 research-driven logbooks, written by the social workers, which contain case study descriptions with information about specific clients who belong to the target group of this study. We also interviewed the individual social workers and organised six focus groups with 8-12 of the participating social workers. Our findings make clear how social workers try to identify the needs of their clients and provide help that is tailored to their possibilities and ambitions. By giving recognition to the emotions and situations of their clients, and by practical problem-solving, they build a relationship with the older adults in which adequate help is accepted. The professionals set modest goals; their guidance helps stabilise the existing situation and may also contribute to the self-reliance of their clients. This knowledge will be highly valuable in the developing and implementation of programmes and interventions for this less-researched group.

Identifiants

pubmed: 33636025
doi: 10.1111/hsc.13319
pmc: PMC8248016
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't

Langues

eng

Sous-ensembles de citation

IM

Pagination

800-808

Informations de copyright

© 2021 The Authors. Health and Social Care in the Community published by John Wiley & Sons Ltd.

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Auteurs

Anja Machielse (A)

Department Humanism & Social Resilience, University of Humanistic Studies, Utrecht, The Netherlands.

Joachim Duyndam (J)

Department Humanism & Social Resilience, University of Humanistic Studies, Utrecht, The Netherlands.

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