Reducing Response Effort to Improve Employee Preparedness in a Human Service Organization.
Antecedent
Employee preparedness
Human service setting
Prompt
Response effort
Journal
Behavior analysis in practice
ISSN: 1998-1929
Titre abrégé: Behav Anal Pract
Pays: Switzerland
ID NLM: 101515653
Informations de publication
Date de publication:
Mar 2021
Mar 2021
Historique:
accepted:
11
09
2020
entrez:
18
3
2021
pubmed:
19
3
2021
medline:
19
3
2021
Statut:
epublish
Résumé
We examined the effectiveness of reducing response effort and an e-mail prompt for increasing preparedness of 17 therapists for a social skills group in a human services organization. We evaluated whether participants knew the correct lession and sport and whether they felt prepared for the session via a paper survey. The Performance Diagnostic Checklist-Human Services indicated deficiencies in all four domains. The most significant barriers were prompts and access to materials. Results showed that the reduced response effort to access materials and email prompt increased employee preparedness compared to the no e-mail condition.
Identifiants
pubmed: 33732589
doi: 10.1007/s40617-020-00512-0
pii: 512
pmc: PMC7900286
doi:
Types de publication
Journal Article
Langues
eng
Pagination
198-202Informations de copyright
© Association for Behavior Analysis International 2020.
Déclaration de conflit d'intérêts
Conflict of InterestThe authors declare that they have no conflicts of interest.
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