Identifying Barriers to and Opportunities for Telehealth Implementation Amidst the COVID-19 Pandemic by Using a Human Factors Approach: A Leap Into the Future of Health Care Delivery?
COVID-19
SEIPS
healthcare system
human factors
implementation
telehealth
Journal
JMIR human factors
ISSN: 2292-9495
Titre abrégé: JMIR Hum Factors
Pays: Canada
ID NLM: 101666561
Informations de publication
Date de publication:
09 Apr 2021
09 Apr 2021
Historique:
received:
08
10
2020
accepted:
28
03
2021
revised:
11
01
2021
pubmed:
30
3
2021
medline:
30
3
2021
entrez:
29
3
2021
Statut:
epublish
Résumé
The extensive uptake of telehealth has considerably transformed health care delivery since the beginning of the COVID-19 pandemic and has imposed tremendous challenges to its large-scale implementation and adaptation. Given the shift in paradigm from telehealth as an alternative mechanism of care delivery to telehealth as an integral part of the health system, it is imperative to take a systematic approach to identifying barriers to, opportunities for, and the overall impact of telehealth implementation amidst the current pandemic. In this work, we apply a human factors framework, the Systems Engineering Initiative for Patient Safety model, to guide our holistic analysis and discussion of telehealth implementation, encompassing the health care work system, care processes, and outcomes.
Identifiants
pubmed: 33779566
pii: v8i2e24860
doi: 10.2196/24860
pmc: PMC8041052
doi:
Types de publication
Journal Article
Langues
eng
Pagination
e24860Informations de copyright
©Tianyi Zhang, Jarrod Mosier, Vignesh Subbian. Originally published in JMIR Human Factors (http://humanfactors.jmir.org), 09.04.2021.
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