Impact of online classes on the satisfaction and performance of students during the pandemic period of COVID 19.
COVID-19
Course design
Expectations
Instructor’s prompt feedback
Perceived performance
Quality of instructor
Student’s satisfaction
Journal
Education and information technologies
ISSN: 1360-2357
Titre abrégé: Educ Inf Technol (Dordr)
Pays: Netherlands
ID NLM: 101705199
Informations de publication
Date de publication:
2021
2021
Historique:
received:
07
12
2020
accepted:
22
03
2021
pubmed:
28
4
2021
medline:
28
4
2021
entrez:
27
4
2021
Statut:
ppublish
Résumé
The aim of the study is to identify the factors affecting students' satisfaction and performance regarding online classes during the pandemic period of COVID-19 and to establish the relationship between these variables. The study is quantitative in nature, and the data were collected from 544 respondents through online survey who were studying the business management (B.B.A or M.B.A) or hotel management courses in Indian universities. Structural equation modeling was used to analyze the proposed hypotheses. The results show that four independent factors used in the study viz. quality of instructor, course design, prompt feedback, and expectation of students positively impact students' satisfaction and further student's satisfaction positively impact students' performance. For educational management, these four factors are essential to have a high level of satisfaction and performance for online courses. This study is being conducted during the epidemic period of COVID- 19 to check the effect of online teaching on students' performance.
Identifiants
pubmed: 33903795
doi: 10.1007/s10639-021-10523-1
pii: 10523
pmc: PMC8059127
doi:
Types de publication
Journal Article
Langues
eng
Pagination
6923-6947Informations de copyright
© The Author(s), under exclusive licence to Springer Science+Business Media, LLC, part of Springer Nature 2021.
Déclaration de conflit d'intérêts
Conflict of interestThe authors declare no conflict of interest, financial or otherwise.
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