Quality Performance of a Transfer Center Reduces Interhospital Transfer and Direct Admission-Related ED Evaluations.


Journal

American journal of medical quality : the official journal of the American College of Medical Quality
ISSN: 1555-824X
Titre abrégé: Am J Med Qual
Pays: Netherlands
ID NLM: 9300756

Informations de publication

Date de publication:
Historique:
pubmed: 16 5 2021
medline: 1 2 2022
entrez: 15 5 2021
Statut: ppublish

Résumé

Transfer centers play a vital role in the efficient triage of hospital admission requests that generate outside the emergency department (ED) of the given facility. This cohort study includes all the calls processed through the transfer center requesting an admission to Mayo Clinic, Rochester, from January 2016 to December 2018. More than 116,000 transfer request calls were processed. Of these, about 65% (75,000) were accepted for ED evaluation or direct admission. Of the 75,000 patients, >50% were accepted as direct admits. Among patients accepted for direct admission, a trend toward reduced utilization of ED reevaluation at the receiving facility was noted from 2016 to 2018. A temporal trend of overall reduced ED utilization reflects the adeptness of the transfer center. An effective transfer center promotes value-based care, optimizes the workflow in a hospital, and augments hospital administrative decisions to allocate resources.

Identifiants

pubmed: 33990473
doi: 10.1097/01.JMQ.0000735520.04870.16
pii: 00008488-202201000-00003
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

14-21

Informations de copyright

Copyright © 2022 The Authors. Published by Wolters Kluwer Health, Inc. All rights reserved.

Références

Spain DA, Bellino M, Kopelman A, et al. Requests for 692 transfers to an academic level I trauma center: implications of the emergency medical treatment and active labor act. J Trauma. 2007;62:63–67; discussion 67.
Hulefeld M. The development of the patient transfer center at ochsner medical center. Ochsner J. 2009;9:169–170.
Amedee RG, Maronge GF, Pinsky WW. Improving the transition of care in patients transferred through the ochsner medical center transfer center. Ochsner J. 2012;12:318–322.
Southard PA, Hedges JR, Hunter JG, et al. Impact of a transfer center on interhospital referrals and transfers to a tertiary care center. Acad Emerg Med. 2005;12:653–657.
Mueller SK, Fiskio J, Schnipper J. Interhospital Transfer: Transfer Processes and Patient Outcomes. J Hosp Med. 2019;14:486–491.
Herrigel DJ, Carroll M, Fanning C, et al. Interhospital transfer handoff practices among US tertiary care centers: a descriptive survey. J Hosp Med. 2016;11:413–417.
Hernandez-Boussard T, Davies S, McDonald K, et al. Interhospital facility transfers in the United States: a nationwide outcomes study. J Patient Saf. 2017;13:187–191.
Tortorella FR, Ewer MS, Douglas-Ntagha PB, et al. Developing a transfer center in a tertiary cancer center: streamlining access and communication to accommodate increasing demand for service. J Healthc Manag. 2011;56:199–210; discussion 210.

Auteurs

Sandeep Pagali (S)

Department of Medicine, Division of Hospital Internal Medicine, Mayo Clinic, Rochester, MN Department of Health Sciences Research, Division of Biostatistics, Mayo Clinic, Rochester, MN Midwest Admission and Transfer Center, Mayo Clinic, Rochester, MN Department of Medicine, Division of Gastroenterology & Hepatology, Mayo Clinic, Rochester, MN Department of Medicine, Mayo Clinic, Phoenix, AZ Department of Medicine, Division of Nephrology, Mayo Clinic, Rochester, MN Executive Dean of Practice, Mayo Clinic, Rochester, MN.

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