Work satisfaction among neuroradiology staff after receiving follow up reports of thrombectomy stroke patients.


Journal

PloS one
ISSN: 1932-6203
Titre abrégé: PLoS One
Pays: United States
ID NLM: 101285081

Informations de publication

Date de publication:
2021
Historique:
received: 31 01 2021
accepted: 05 05 2021
entrez: 19 5 2021
pubmed: 20 5 2021
medline: 27 10 2021
Statut: epublish

Résumé

During a period of 6 months, we provided our entire neuroradiological staff including physicians, radiographers, and researchers with systematic feedback via email on the further clinical course of stroke patients who underwent mechanical thrombectomy. We analyzed the effects of this feedback on work satisfaction, work meaningfulness and valuation of the therapy among our staff. Our staff completed two self-reported questionnaires before and after the period of six months with systematic feedback. Employees with higher work meaningfulness and higher work satisfaction valuated endovascular stroke therapy as more useful (p<0.001). A good clinical outcome was regarded more motivating than a good interventional outcome (p<0.001). Receiving systematic feedback did not increase work satisfaction (p = 0.318) or work meaningfulness (p = 0.178). Radiographers valuated the usefulness of interventional therapy the worst of all employees (p≤ 0.017). After the feedback period, 75% of radiographers estimated stroke as a more severe disease than before. Also, their desire for feedback decreased significantly (p = 0.007). Primarily patient cases with unfavorable outcomes were remembered by the staff. Systematic email feedback does not per se enhance work satisfaction or work meaningfulness among employees. However, receiving feedback is educative for the staff. Evaluating work satisfaction and the perception of treatment may help to identify unexpected issues and may therefore help to find specific measures that increase work satisfaction and motivation.

Sections du résumé

BACKGROUND AND PURPOSE
During a period of 6 months, we provided our entire neuroradiological staff including physicians, radiographers, and researchers with systematic feedback via email on the further clinical course of stroke patients who underwent mechanical thrombectomy. We analyzed the effects of this feedback on work satisfaction, work meaningfulness and valuation of the therapy among our staff.
METHODS
Our staff completed two self-reported questionnaires before and after the period of six months with systematic feedback.
RESULTS
Employees with higher work meaningfulness and higher work satisfaction valuated endovascular stroke therapy as more useful (p<0.001). A good clinical outcome was regarded more motivating than a good interventional outcome (p<0.001). Receiving systematic feedback did not increase work satisfaction (p = 0.318) or work meaningfulness (p = 0.178). Radiographers valuated the usefulness of interventional therapy the worst of all employees (p≤ 0.017). After the feedback period, 75% of radiographers estimated stroke as a more severe disease than before. Also, their desire for feedback decreased significantly (p = 0.007). Primarily patient cases with unfavorable outcomes were remembered by the staff.
CONCLUSIONS
Systematic email feedback does not per se enhance work satisfaction or work meaningfulness among employees. However, receiving feedback is educative for the staff. Evaluating work satisfaction and the perception of treatment may help to identify unexpected issues and may therefore help to find specific measures that increase work satisfaction and motivation.

Identifiants

pubmed: 34010332
doi: 10.1371/journal.pone.0251889
pii: PONE-D-21-03388
pmc: PMC8133452
doi:

Types de publication

Journal Article

Langues

eng

Sous-ensembles de citation

IM

Pagination

e0251889

Déclaration de conflit d'intérêts

The authors have declared that no competing interests exist.

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Auteurs

Charlotte Hager (C)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Homan Taufik (H)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Friederike Blum (F)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Andrea Stockero (A)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Martin Wiesmann (M)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Arno Reich (A)

Department of Neurology, University Hospital RWTH Aachen, Aachen, Germany.

Rebecca May (R)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

Omid Nikoubashman (O)

Department of Neuroradiology, University Hospital RWTH Aachen, Aachen, Germany.

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