Adapting genetic counseling operations amidst the COVID-19 pandemic.
COVID-19
genetic counseling
genetic services
service delivery models
telemedicine
underserved populations
Journal
Journal of genetic counseling
ISSN: 1573-3599
Titre abrégé: J Genet Couns
Pays: United States
ID NLM: 9206865
Informations de publication
Date de publication:
08 2021
08 2021
Historique:
revised:
24
06
2021
received:
17
11
2020
accepted:
25
06
2021
pubmed:
20
7
2021
medline:
29
9
2021
entrez:
19
7
2021
Statut:
ppublish
Résumé
The COVID-19 pandemic caused significant disruptions to the delivery of genetic counseling services and clinical operations. Understanding how these pivots in practice affected patient care across both a county hospital system and academic medical center can help provide models of clinical operations for other genetic counselors. Programmatic data were analyzed between March 18, 2020 and September 18, 2020, including visit completion rates and genetic testing completion outcomes for genetic counseling services during the COVID-19 pandemic. In addition to analyzing the effects on patient care, we provide commentary on technological adaptations that aided our operations, billing practices, onboarding and engaging new and existing staff, and coordination of education and outreach opportunities. Through this work, we highlight barriers encountered and successful adaptations that will influence future clinical practices and may guide other providers in the development of strategies to meet their clinical and operational needs.
Identifiants
pubmed: 34279060
doi: 10.1002/jgc4.1474
pmc: PMC8426896
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
949-955Informations de copyright
© 2021 National Society of Genetic Counselors.
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