It takes three to tango: An ethnography of triadic involvement of residents, families and nurses in long-term dementia care.

family participation identity qualitative research relationship-centred care residential dementia care roles rights and responsibilities triad encounters user involvement

Journal

Health expectations : an international journal of public participation in health care and health policy
ISSN: 1369-7625
Titre abrégé: Health Expect
Pays: England
ID NLM: 9815926

Informations de publication

Date de publication:
02 2022
Historique:
revised: 10 02 2021
received: 02 08 2020
accepted: 13 02 2021
pubmed: 22 7 2021
medline: 15 3 2022
entrez: 21 7 2021
Statut: ppublish

Résumé

Researchers often stress the necessity and challenge of integrating the positionings of residents, family members and nurses in order to realize each actor's involvement in long-term dementia care. Yet most studies approach user and family involvement separately. To explain how productive involvement in care provision is accomplished in triadic relationships between residents, family members and nurses. An ethnographic study of identity work, conducted between 2014 and 2016 in a Dutch nursing home. We identify four ideal-typical identity positionings performed by nurses through daily activities. The findings reveal how their identity positionings were inseparable from those of the residents and family members as they formed triads. Congruent, or 'matching', identity positionings set the stage for productive involvement. Our systematic analysis of participants' identity work shows how-through embedded rights and responsibilities-their positionings inherently shaped and formed the triadic types and degrees of involvement observed within these relationships. This study both unravels and juxtaposes the interrelatedness of, and differences between, the concepts of user and family involvement. Accordingly, our findings display how residents, family members and nurses-while continuously entangled in triadic relationships-can use their identity positionings to accomplish a variety of involvement activities. To mirror and optimize the implementation of user and family involvement, we propose a rights-based and relational framework based on our findings. Conversations with and observations of residents; feedback session with the Clients' Council.

Sections du résumé

BACKGROUND
Researchers often stress the necessity and challenge of integrating the positionings of residents, family members and nurses in order to realize each actor's involvement in long-term dementia care. Yet most studies approach user and family involvement separately.
AIM
To explain how productive involvement in care provision is accomplished in triadic relationships between residents, family members and nurses.
METHODS
An ethnographic study of identity work, conducted between 2014 and 2016 in a Dutch nursing home.
FINDINGS
We identify four ideal-typical identity positionings performed by nurses through daily activities. The findings reveal how their identity positionings were inseparable from those of the residents and family members as they formed triads. Congruent, or 'matching', identity positionings set the stage for productive involvement. Our systematic analysis of participants' identity work shows how-through embedded rights and responsibilities-their positionings inherently shaped and formed the triadic types and degrees of involvement observed within these relationships.
DISCUSSION AND CONCLUSION
This study both unravels and juxtaposes the interrelatedness of, and differences between, the concepts of user and family involvement. Accordingly, our findings display how residents, family members and nurses-while continuously entangled in triadic relationships-can use their identity positionings to accomplish a variety of involvement activities. To mirror and optimize the implementation of user and family involvement, we propose a rights-based and relational framework based on our findings.
PATIENT OR PUBLIC CONTRIBUTION
Conversations with and observations of residents; feedback session with the Clients' Council.

Identifiants

pubmed: 34288293
doi: 10.1111/hex.13224
pmc: PMC8849257
doi:

Types de publication

Journal Article Research Support, Non-U.S. Gov't

Langues

eng

Sous-ensembles de citation

IM

Pagination

80-90

Informations de copyright

© 2021 The Authors. Health Expectations published by John Wiley & Sons Ltd.

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Auteurs

Luzan Koster (L)

Department of Organization Sciences, Faculty of Social Sciences, VU University, Amsterdam, The Netherlands.
City of Amsterdam, Dep. Mobility & Public Space, Amsterdam, The Netherlands.

Henk Nies (H)

Department of Organization Sciences, Faculty of Social Sciences, VU University, Amsterdam, The Netherlands.
Vilans, National Centre of Expertise for Long-term Care, Utrecht, The Netherlands.

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