The errors of experts: When expertise hinders effective provision and seeking of advice and feedback.

Advice Cognitive entrenchment Expertise Feedback Perspective taking Self-efficacy

Journal

Current opinion in psychology
ISSN: 2352-2518
Titre abrégé: Curr Opin Psychol
Pays: Netherlands
ID NLM: 101649136

Informations de publication

Date de publication:
02 2022
Historique:
received: 29 05 2021
revised: 12 06 2021
accepted: 17 06 2021
pubmed: 31 7 2021
medline: 19 4 2022
entrez: 30 7 2021
Statut: ppublish

Résumé

To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it, can inhibit experts from engaging in these activities or doing so effectively. We discuss when and why cognitive entrenchment and reduced perspective taking lead experts to hold misperceptions about others. We then explain how these misperceptions lead experts to provide less helpful advice and feedback to novices and to be less likely to seek and take input from others. We offer insights to overcome these barriers, enhancing experts' ability to provide and propensity to seek advice and feedback.

Identifiants

pubmed: 34329943
pii: S2352-250X(21)00080-4
doi: 10.1016/j.copsyc.2021.06.011
pii:
doi:

Types de publication

Journal Article Review

Langues

eng

Sous-ensembles de citation

IM

Pagination

91-95

Informations de copyright

Copyright © 2021 Elsevier Ltd. All rights reserved.

Auteurs

Ting Zhang (T)

Harvard Business School, Harvard University, USA. Electronic address: tzhang@hbs.edu.

Kelly B Harrington (KB)

Harvard Business School, Harvard University, USA.

Elad N Sherf (EN)

Kenan-Flagler Business School, University of North Carolina at Chapel Hill, USA.

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Classifications MeSH