Chatbots to Support Mental Wellbeing of People Living in Rural Areas: Can User Groups Contribute to Co-design?
Co-creation
Conversation design
Conversational agents
Living labs
Mental health
Journal
Journal of technology in behavioral science
ISSN: 2366-5963
Titre abrégé: J Technol Behav Sci
Pays: Switzerland
ID NLM: 101698813
Informations de publication
Date de publication:
2021
2021
Historique:
received:
11
03
2021
revised:
22
07
2021
accepted:
30
08
2021
pubmed:
28
9
2021
medline:
28
9
2021
entrez:
27
9
2021
Statut:
ppublish
Résumé
Digital technologies such as chatbots can be used in the field of mental health. In particular, chatbots can be used to support citizens living in sparsely populated areas who face problems such as poor access to mental health services, lack of 24/7 support, barriers to engagement, lack of age appropriate support and reductions in health budgets. The aim of this study was to establish if user groups can design content for a chatbot to support the mental wellbeing of individuals in rural areas. University students and staff, mental health professionals and mental health service users (
Identifiants
pubmed: 34568548
doi: 10.1007/s41347-021-00222-6
pii: 222
pmc: PMC8450556
doi:
Types de publication
Journal Article
Langues
eng
Pagination
652-665Informations de copyright
© The Author(s) 2021.