Craving Empathy: Studying the Sustained Impact of Empathy Training on Clinicians.

communication connections empathy patient/relationship-centered skills relationships in healthcare

Journal

Journal of patient experience
ISSN: 2374-3735
Titre abrégé: J Patient Exp
Pays: United States
ID NLM: 101688338

Informations de publication

Date de publication:
2021
Historique:
entrez: 4 10 2021
pubmed: 5 10 2021
medline: 5 10 2021
Statut: epublish

Résumé

Evidence is sparse when it comes to the longitudinal impact of educational interventions on empathy among clinicians. Additionally, most available research on empathy is on medical trainee cohorts. We set out to study the impact of empathy and communication training on practicing clinicians' self-reported empathy and whether it can be sustained over six months. An immersive curriculum was designed to teach empathy and communication skills, which entailed experiential learning with simulated encounters and didactics on the foundational elements of communication. Self-reported Jefferson Scale of Empathy (JSE) was scored before and at two points (1-4 weeks and 6 months) after the training. Overall, clinicians' mean self-empathy scores increased following the workshop and were sustained at six months. Specifically, the perspective taking domain of the empathy scale, which relates to cognitive empathy, showed the most responsiveness to educational interventions. Our analysis shows that a structured and immersive training curriculum centered on building communication and empathy skills has the potential to positively impact clinician empathy and sustain self-reported empathy scores among practicing clinicians.

Identifiants

pubmed: 34604510
doi: 10.1177/23743735211043383
pii: 10.1177_23743735211043383
pmc: PMC8481707
doi:

Types de publication

Journal Article

Langues

eng

Pagination

23743735211043383

Informations de copyright

© The Author(s) 2021.

Déclaration de conflit d'intérêts

Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

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Auteurs

Ankit Mehta (A)

HealthPartners, Bloomington, Minnesota, USA.
University of Minnesota, Minneapolis, MN, USA.
Regions Hospital, HealthPartners, St. Paul, MN, USA.

Nell Adams (N)

Regions Hospital, HealthPartners, St. Paul, MN, USA.

Mary Fredrickson (M)

HealthPartners, Bloomington, Minnesota, USA.
University of Minnesota, Minneapolis, MN, USA.
Regions Hospital, HealthPartners, St. Paul, MN, USA.

Wojciech Kraszkiewicz (W)

HealthPartners, Bloomington, Minnesota, USA.
University of Minnesota, Minneapolis, MN, USA.
Regions Hospital, HealthPartners, St. Paul, MN, USA.

Jerome Siy (J)

HealthPartners, Bloomington, Minnesota, USA.
University of Minnesota, Minneapolis, MN, USA.
Regions Hospital, HealthPartners, St. Paul, MN, USA.

Lydia Hamel (L)

Regions Hospital, HealthPartners, St. Paul, MN, USA.

Brett Hendel-Paterson (B)

HealthPartners, Bloomington, Minnesota, USA.
University of Minnesota, Minneapolis, MN, USA.
Regions Hospital, HealthPartners, St. Paul, MN, USA.

Classifications MeSH