Acceptance and Use of Telepsychology From the Clients' Perspective: Questionnaire Study to Document Perceived Advantages and Barriers.
intention to use telepsychology
telepsychology
telepsychology advantages
telepsychology barriers
telepsychology use
telepsychology usefulness
Journal
JMIR mental health
ISSN: 2368-7959
Titre abrégé: JMIR Ment Health
Pays: Canada
ID NLM: 101658926
Informations de publication
Date de publication:
15 Oct 2021
15 Oct 2021
Historique:
received:
06
07
2020
accepted:
02
08
2021
revised:
19
10
2020
entrez:
15
10
2021
pubmed:
16
10
2021
medline:
16
10
2021
Statut:
epublish
Résumé
Telepsychology is increasingly being incorporated in clinical practice, being offered in many psychotherapy centers, especially after the impact of the pandemic. However, there seems to be a remarkable discrepancy between the offer, or interest in, and real-world uptake of e-mental health interventions among the population. A critical precondition is clients' willingness to accept and use telepsychology, although this issue has thus far been overlooked in research. The aim of this study was to examine people's acceptance and use of telepsychology by adopting an extended model of the unified theory of acceptance and use of technology (UTAUT) that integrates perceived telepsychology advantages and barriers, usefulness perceptions, behavioral intention, and telepsychology use. An online survey was conducted with a convenience sample of 514 participants. Structural equation models were computed to test a mediation model. Results supported the UTAUT model to explain participants' acceptance and use of telepsychology. They showed a causal chain in which perceived telepsychology advantages and barriers were related to telepsychology use through the perceived usefulness of and intention to use telepsychology. Telepsychology use may be explained according to the UTAUT model when coupled with participants' perceptions of telepsychology advantages and barriers. Mental health stakeholders could consider these factors in order to increase the acceptance and use of telepsychology.
Sections du résumé
BACKGROUND
BACKGROUND
Telepsychology is increasingly being incorporated in clinical practice, being offered in many psychotherapy centers, especially after the impact of the pandemic. However, there seems to be a remarkable discrepancy between the offer, or interest in, and real-world uptake of e-mental health interventions among the population. A critical precondition is clients' willingness to accept and use telepsychology, although this issue has thus far been overlooked in research.
OBJECTIVE
OBJECTIVE
The aim of this study was to examine people's acceptance and use of telepsychology by adopting an extended model of the unified theory of acceptance and use of technology (UTAUT) that integrates perceived telepsychology advantages and barriers, usefulness perceptions, behavioral intention, and telepsychology use.
METHODS
METHODS
An online survey was conducted with a convenience sample of 514 participants. Structural equation models were computed to test a mediation model.
RESULTS
RESULTS
Results supported the UTAUT model to explain participants' acceptance and use of telepsychology. They showed a causal chain in which perceived telepsychology advantages and barriers were related to telepsychology use through the perceived usefulness of and intention to use telepsychology.
CONCLUSIONS
CONCLUSIONS
Telepsychology use may be explained according to the UTAUT model when coupled with participants' perceptions of telepsychology advantages and barriers. Mental health stakeholders could consider these factors in order to increase the acceptance and use of telepsychology.
Identifiants
pubmed: 34652276
pii: v8i10e22199
doi: 10.2196/22199
pmc: PMC8556637
doi:
Types de publication
Journal Article
Langues
eng
Pagination
e22199Informations de copyright
©Beatriz Sora, Rubén Nieto, Adrian Montesano del Campo, Manuel Armayones. Originally published in JMIR Mental Health (https://mental.jmir.org), 15.10.2021.
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