A Patient-Centered Environmental Scan of Inpatient Visitor Policies During the COVID-19 Pandemic.
COVID-19
communication
patient perspectives/narratives
quality improvement
Journal
Journal of patient experience
ISSN: 2374-3735
Titre abrégé: J Patient Exp
Pays: United States
ID NLM: 101688338
Informations de publication
Date de publication:
2021
2021
Historique:
entrez:
29
10
2021
pubmed:
30
10
2021
medline:
30
10
2021
Statut:
epublish
Résumé
Researchers and patients conducted an environmental scan of policy documents and public-facing websites and abstracted data to describe COVID-19 adult inpatient visitor restrictions at 70 academic medical centers. We identified variations in how centers described and operationalized visitor policies. Then, we used the nominal group technique process to identify patient-centered information gaps in visitor policies and provide key recommendations for improvement. Recommendations were categorized into the following domains: 1) provision of comprehensive, consistent, and clear information; 2) accessible information for patients with limited English proficiency and health literacy; 3) COVID-19 related considerations; and 4) care team member methods of communication.
Identifiants
pubmed: 34712784
doi: 10.1177/23743735211049646
pii: 10.1177_23743735211049646
pmc: PMC8547154
doi:
Types de publication
Journal Article
Langues
eng
Pagination
23743735211049646Informations de copyright
© The Author(s) 2021.
Déclaration de conflit d'intérêts
Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Références
Jt Comm J Qual Patient Saf. 2019 Jun;45(6):446-458
pubmed: 30910471
AMA J Ethics. 2016 Jan 01;18(1):40-4
pubmed: 26854635
Am J Respir Crit Care Med. 2020 Sep 15;202(6):883-885
pubmed: 32687720
BMJ. 2020 Sep 8;370:m3483
pubmed: 32900782
Acad Med. 2014 Mar;89(3):415-20
pubmed: 24448050
J Chin Med Assoc. 2020 Jun;83(6):566-570
pubmed: 32502119
J Gen Intern Med. 2019 Aug;34(8):1434-1440
pubmed: 30511285
Int J Clin Pharm. 2016 Jun;38(3):655-62
pubmed: 26846316
Am J Infect Control. 2021 Apr;49(4):516-520
pubmed: 32991966
J Pain Symptom Manage. 2020 Aug;60(2):e93-e97
pubmed: 32333961
J Pediatric Infect Dis Soc. 2020 Dec 31;9(6):766-768
pubmed: 33090211
BMJ Open. 2019 Sep 6;9(9):e029805
pubmed: 31494613
J Patient Exp. 2021 Mar 3;8:2374373521998847
pubmed: 34179407
J Hosp Med. 2020 Nov;15(11):694-695
pubmed: 32853145
Patient Educ Couns. 2017 Nov;100(11):2012-2019
pubmed: 28624261
J Am Geriatr Soc. 2021 Mar;69(3):587-592
pubmed: 33320956