Why enterprise resource planning initiatives do succeed in the long run: A case-based causal network.
Delivery of Health Care, Integrated
/ organization & administration
Efficiency, Organizational
/ standards
Financial Management, Hospital
/ methods
Health Care Rationing
/ standards
Health Resources
/ organization & administration
Hospital Information Systems
/ standards
Humans
Planning Techniques
Resource Allocation
/ methods
Software
Journal
PloS one
ISSN: 1932-6203
Titre abrégé: PLoS One
Pays: United States
ID NLM: 101285081
Informations de publication
Date de publication:
2021
2021
Historique:
received:
16
10
2021
accepted:
16
11
2021
entrez:
16
12
2021
pubmed:
17
12
2021
medline:
11
1
2022
Statut:
epublish
Résumé
Despite remarkable academic efforts, why Enterprise Resource Planning (ERP) post-implementation success occurs still remains elusive. A reason for this shortage may be the insufficient addressing of an ERP-specific interior boundary condition, i.e., the multi-stakeholder perspective, in explaining this phenomenon. This issue may entail a gap between how ERP success is supposed to occur and how ERP success may actually occur, leading to theoretical inconsistency when investigating its causal roots. Through a case-based, inductive approach, this manuscript presents an ERP success causal network that embeds the overlooked boundary condition and offers a theoretical explanation of why the most relevant observed causal relationships may occur. The results provide a deeper understanding of the ERP success causal mechanisms and informative managerial suggestions to steer ERP initiatives towards long-haul success.
Identifiants
pubmed: 34914739
doi: 10.1371/journal.pone.0260798
pii: PONE-D-21-30894
pmc: PMC8675769
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
e0260798Déclaration de conflit d'intérêts
The authors have declared that no competing interests exist.
Références
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