rpavirtual: Key lessons in healthcare organisational resilience in the time of COVID-19.
COVID-19
healthcare organisational resilience
hospital
safety and quality
virtual care
Journal
The International journal of health planning and management
ISSN: 1099-1751
Titre abrégé: Int J Health Plann Manage
Pays: England
ID NLM: 8605825
Informations de publication
Date de publication:
May 2022
May 2022
Historique:
revised:
31
08
2021
received:
01
11
2020
accepted:
15
01
2022
pubmed:
12
2
2022
medline:
18
5
2022
entrez:
11
2
2022
Statut:
ppublish
Résumé
The COVID-19 pandemic is an unfolding crisis which is continually testing the resilience of healthcare organisations. In this context, a key requirement for executives, managers and frontline staff is continually adapting, learning and coping with complexity under pressure to deliver high quality and safe care. Sydney Local Health District has responded to the COVID-19 crisis, in part, through the pivoting of rpavirtual, a newly established virtual health service, to deliver an innovative model of care in a clinically rigorous and safe manner. Through reviewing the rapid evolution of rpavirtual's purpose, implementation challenges and impact, we investigate how it has displayed resilience and derive key lessons for health organisations.
Identifiants
pubmed: 35146799
doi: 10.1002/hpm.3430
pmc: PMC9087491
doi:
Types de publication
Journal Article
Langues
eng
Pagination
1229-1237Informations de copyright
© 2022 The Authors. The International Journal of Health Planning and Management published by John Wiley & Sons Ltd.
Références
Qual Saf Health Care. 2009 Aug;18(4):256-60
pubmed: 19651927
J Health Organ Manag. 2020 Aug 4;ahead-of-print(ahead-of-print):
pubmed: 32737962
Int J Health Plann Manage. 2022 May;37(3):1229-1237
pubmed: 35146799