The integration of mHealth technologies in telemedicine during the COVID-19 era: A cross-sectional study.
Adult
Aged
Aged, 80 and over
Biomedical Technology
COVID-19
/ epidemiology
Cross-Sectional Studies
Female
Humans
Male
Middle Aged
Mobile Applications
/ trends
Outpatients
/ psychology
Pandemics
Patient Satisfaction
/ statistics & numerical data
SARS-CoV-2
/ pathogenicity
Surveys and Questionnaires
Telemedicine
/ trends
United Arab Emirates
/ epidemiology
Journal
PloS one
ISSN: 1932-6203
Titre abrégé: PLoS One
Pays: United States
ID NLM: 101285081
Informations de publication
Date de publication:
2022
2022
Historique:
received:
04
11
2021
accepted:
08
02
2022
entrez:
24
2
2022
pubmed:
25
2
2022
medline:
4
3
2022
Statut:
epublish
Résumé
Telemedicine is a rapidly expanding field of medicine and an alternative method for delivering quality medical care to patients' fingertips. With the COVID-19 pandemic, there has been an increase in the use of telemedicine to connect patients and healthcare providers, which has been made possible by mobile health (mHealth) applications. The goal of this study was to compare the satisfaction of patients with telemedicine among mHealth users and non-users. This was a survey-based study that included outpatients from Abu Dhabi. The association between patient satisfaction with telemedicine and use of mHealth technologies was described using regression models. This study included a total of 515 completed responses. The use of mHealth application was significantly associated with ease of booking telemedicine appointments (OR 2.61, 95% CI 1.63-4.18; P < .001), perception of similarity of quality of care between telemedicine consultations and in-person visits (OR 1.81, 95% CI 1.26-2.61; P = .001), and preference for using telemedicine applications over in-person visits during the COVID-19 pandemic (OR 1.74, 95% CI 1.12-2.72; P = .015). Our study results support that the use of mHealth applications is associated with increased patient satisfaction with telemedicine appointments.
Identifiants
pubmed: 35202424
doi: 10.1371/journal.pone.0264436
pii: PONE-D-21-35096
pmc: PMC8870491
doi:
Types de publication
Journal Article
Langues
eng
Sous-ensembles de citation
IM
Pagination
e0264436Déclaration de conflit d'intérêts
The authors have declared that no competing interests exist.
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