Synthesizing Dimensions of Digital Maturity in Hospitals: Systematic Review.
capability model
digital capability
digital hospitals
digital maturity
eHealth
electronic medical records
literature review
maturity model
Journal
Journal of medical Internet research
ISSN: 1438-8871
Titre abrégé: J Med Internet Res
Pays: Canada
ID NLM: 100959882
Informations de publication
Date de publication:
30 03 2022
30 03 2022
Historique:
received:
18
08
2021
accepted:
28
12
2021
revised:
02
12
2021
entrez:
30
3
2022
pubmed:
31
3
2022
medline:
2
4
2022
Statut:
epublish
Résumé
Digital health in hospital settings is viewed as a panacea for achieving the "quadruple aim" of health care, yet the outcomes have been largely inconclusive. To optimize digital health outcomes, a strategic approach is necessary, requiring digital maturity assessments. However, current approaches to assessing digital maturity have been largely insufficient, with uncertainty surrounding the dimensions to assess. The aim of this study was to identify the current dimensions used to assess the digital maturity of hospitals. A systematic literature review was conducted of peer-reviewed literature (published before December 2020) investigating maturity models used to assess the digital maturity of hospitals. A total of 29 relevant articles were retrieved, representing 27 distinct maturity models. The articles were inductively analyzed, and the maturity model dimensions were extracted and consolidated into a maturity model framework. The consolidated maturity model framework consisted of 7 dimensions: strategy; information technology capability; interoperability; governance and management; patient-centered care; people, skills, and behavior; and data analytics. These 7 dimensions can be evaluated based on 24 respective indicators. The maturity model framework developed for this study can be used to assess digital maturity and identify areas for improvement.
Sections du résumé
BACKGROUND
Digital health in hospital settings is viewed as a panacea for achieving the "quadruple aim" of health care, yet the outcomes have been largely inconclusive. To optimize digital health outcomes, a strategic approach is necessary, requiring digital maturity assessments. However, current approaches to assessing digital maturity have been largely insufficient, with uncertainty surrounding the dimensions to assess.
OBJECTIVE
The aim of this study was to identify the current dimensions used to assess the digital maturity of hospitals.
METHODS
A systematic literature review was conducted of peer-reviewed literature (published before December 2020) investigating maturity models used to assess the digital maturity of hospitals. A total of 29 relevant articles were retrieved, representing 27 distinct maturity models. The articles were inductively analyzed, and the maturity model dimensions were extracted and consolidated into a maturity model framework.
RESULTS
The consolidated maturity model framework consisted of 7 dimensions: strategy; information technology capability; interoperability; governance and management; patient-centered care; people, skills, and behavior; and data analytics. These 7 dimensions can be evaluated based on 24 respective indicators.
CONCLUSIONS
The maturity model framework developed for this study can be used to assess digital maturity and identify areas for improvement.
Identifiants
pubmed: 35353050
pii: v24i3e32994
doi: 10.2196/32994
pmc: PMC9008527
doi:
Types de publication
Journal Article
Review
Systematic Review
Research Support, Non-U.S. Gov't
Langues
eng
Sous-ensembles de citation
IM
Pagination
e32994Informations de copyright
©Rhona Duncan, Rebekah Eden, Leanna Woods, Ides Wong, Clair Sullivan. Originally published in the Journal of Medical Internet Research (https://www.jmir.org), 30.03.2022.
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