Digitally Optimizing the Information Flows Necessary to Manage Professional Athletes: A Case Study in Rugby Union.
Business Process Management
digitization in sport
sport process optimization
sports informatics
system usability assessment
Journal
Frontiers in sports and active living
ISSN: 2624-9367
Titre abrégé: Front Sports Act Living
Pays: Switzerland
ID NLM: 101765780
Informations de publication
Date de publication:
2022
2022
Historique:
received:
08
01
2022
accepted:
06
05
2022
entrez:
27
6
2022
pubmed:
28
6
2022
medline:
28
6
2022
Statut:
epublish
Résumé
Practical case studies elaborating end-to-end attempts to improve the quality of information flows associated with athlete management processes are scarce in the current sport literature. Therefore, guided by a Business Process Management (BPM) approach, the current study presents the outcomes from a case study to optimize the quality of strength and conditioning (S&C) information flow in the performance department of a professional rugby union club. Initially, the S&C information flow was redesigned using integral technology, activity elimination and activity automation redesign heuristics. Utilizing the Lean Startup framework, the redesigned information flow was digitally transformed by designing data collection, management and visualization systems. Statistical tests used to assess the usability of the data collection systems against industry benchmarks using the System Usability Scale (SUS) administered to 55 players highlighted that its usability (mean SUS score of 87.6 ± 10.76) was well above average industry benchmarks of similar systems (Grade A from SUS scale). In the data visualization system, 14 minor usability problems were identified from 9 cognitive walkthroughs conducted with the High-Performance Unit (HPU) staff. Pre-post optimization information quality was subjectively assessed by administering a standardized questionnaire to the HPU members. The results indicated positive improvements in all of the information quality dimensions (with major improvements to the accessibility) relating to the S&C information flow. Additionally, the methods utilized in the study would be especially beneficial for sporting environments requiring cost effective and easily adoptable information flow digitization initiatives which need to be implemented by its internal staff members.
Identifiants
pubmed: 35755612
doi: 10.3389/fspor.2022.850885
pmc: PMC9218428
doi:
Types de publication
Journal Article
Langues
eng
Pagination
850885Informations de copyright
Copyright © 2022 Ranaweera, Weaving, Zanin, Pickard and Roe.
Déclaration de conflit d'intérêts
JR, MZ, MP, and GR were employed by Bath Rugby Football Club. DW was employed by Leeds Rhinos Rugby League Club.
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