Augmented video consultations in care homes during the COVID-19 pandemic: a qualitative study.
COVID-19
care homes
older adults
primary health care
remote consultation
video consultation
virtual ward round
Journal
BJGP open
ISSN: 2398-3795
Titre abrégé: BJGP Open
Pays: England
ID NLM: 101713531
Informations de publication
Date de publication:
Dec 2022
Dec 2022
Historique:
received:
15
05
2022
revised:
15
05
2022
accepted:
16
06
2022
pubmed:
29
6
2022
medline:
29
6
2022
entrez:
28
6
2022
Statut:
epublish
Résumé
The COVID-19 pandemic necessitated an unprecedented implementation of remote consultations in UK primary care services. Specifically, older adults in care homes had a high need for infection prevention owing to their existing health conditions. GP practices in the East Midlands incorporated augmented video consultations (AVC) with the potential to support remote healthcare assessments for older adults at care homes. To explore GPs' and care home staff's experiences of the use of AVC as a mechanism to perform remote examinations of older adults in care homes. Qualitative interviews were conducted with GPs and care home staff in the East Midlands, UK, during May-August 2020. A convenience sample of GPs ( Findings from participants indicated that AVC enabled real-time patient examinations to aid diagnosis and promoted person-centred care in meeting the needs of older adults. The participants also discussed the challenges of video consultations for patients with cognitive impairment and those receiving end-of-life care. AVCs show great potential in terms of GPs providing primary care services for care homes. However, healthcare staff must be involved in the development of the technology, and consideration should be given to the needs of older adults with cognitive impairment and those receiving end-of-life care. It is also vital that training is available to encourage confidence and competency in implementing the technology.
Sections du résumé
BACKGROUND
BACKGROUND
The COVID-19 pandemic necessitated an unprecedented implementation of remote consultations in UK primary care services. Specifically, older adults in care homes had a high need for infection prevention owing to their existing health conditions. GP practices in the East Midlands incorporated augmented video consultations (AVC) with the potential to support remote healthcare assessments for older adults at care homes.
AIM
OBJECTIVE
To explore GPs' and care home staff's experiences of the use of AVC as a mechanism to perform remote examinations of older adults in care homes.
DESIGN & SETTING
METHODS
Qualitative interviews were conducted with GPs and care home staff in the East Midlands, UK, during May-August 2020.
METHOD
METHODS
A convenience sample of GPs (
RESULTS
RESULTS
Findings from participants indicated that AVC enabled real-time patient examinations to aid diagnosis and promoted person-centred care in meeting the needs of older adults. The participants also discussed the challenges of video consultations for patients with cognitive impairment and those receiving end-of-life care.
CONCLUSION
CONCLUSIONS
AVCs show great potential in terms of GPs providing primary care services for care homes. However, healthcare staff must be involved in the development of the technology, and consideration should be given to the needs of older adults with cognitive impairment and those receiving end-of-life care. It is also vital that training is available to encourage confidence and competency in implementing the technology.
Identifiants
pubmed: 35764408
pii: BJGPO.2022.0073
doi: 10.3399/BJGPO.2022.0073
pmc: PMC9904791
pii:
doi:
Types de publication
Journal Article
Langues
eng
Informations de copyright
Copyright © 2022, The Authors.
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